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- Tasks: Manage client accounts and lead digital marketing strategies across various platforms.
- Company: Fast-growing digital agency with a vibrant, collaborative culture.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Dynamic agency environment with room for creativity and career advancement.
- Why this job: Gain ownership of client relationships and influence impactful digital strategies.
- Qualifications: 2+ years in digital marketing account management and strong communication skills.
The predicted salary is between 40000 - 47000 £ per year.
We're working with a fast‑growing digital agency delivering integrated digital campaigns for ambitious B2B clients. This role offers ownership of multiple client accounts, close day‑to‑day client engagement, and real input into digital strategy and performance. If you enjoy agency life - managing multiple stakeholders, working at pace, and being trusted to own your accounts - this is a role where you'll have autonomy, visibility, and room to grow.
As Client Service Account Manager, you'll be the primary point of contact for a portfolio of agency clients, leading digital marketing initiatives across SEO, PPC, Paid Social and Organic Social. You'll translate business objectives into strategic digital plans, manage campaign delivery through internal specialist teams, and ensure work is delivered on time, on brief, and to a high standard - commercially and creatively. Alongside client ownership, you'll play an important role in the wider agency, supporting team development, onboarding new starters, and helping to ensure accounts remain profitable and retained long‑term.
Key responsibilities:- Owning and developing strong client relationships as the main day‑to‑day contact
- Developing and implementing digital strategies aligned to client goals
- Managing multiple ongoing projects across SEO, PPC, Paid Social and Organic Social
- Working cross‑functionally with Web, SEO, PPC, Social and Content teams
- Maintaining accurate forecasting and billing through CRM and accounts systems
- Proactively identifying growth and upsell opportunities
- Reporting on campaign performance, project progress and client satisfaction
- Supporting onboarding and mentoring of junior team members
This role is suited to someone with proven digital agency experience who understands how agencies operate and thrives in a client‑facing environment. You’ll ideally bring:
- 2+ years' experience managing digital marketing accounts within an agency
- Demonstrable B2B account management experience
- Exposure to property clients is beneficial, but not essential
- Hands‑on understanding of PPC, Paid Social and SEO campaigns
- Confidence managing multiple accounts and stakeholders simultaneously
- Strong written and verbal communication skills
You’ll be a strong fit if you:
- Take a proactive approach to driving client growth and adding strategic value
- Are confident leading projects with minimal supervision
- Have excellent organisational skills and attention to detail
- Enjoy collaborating with specialists across multiple disciplines
- Stay curious about digital trends and performance innovation
- Want to build a long‑term career within an agency environment
This is a great opportunity for an agency‑side Account Manager or Senior Account Manager looking for more ownership, stronger client relationships, and the chance to influence strategy - without losing the variety and energy that agency life brings.
Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.
Client Service Account Manager- Digital Marketing employer: Sphere Digital Recruitment
Contact Detail:
Sphere Digital Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Account Manager- Digital Marketing
✨Tip Number 1
Network like a pro! Get out there and connect with people in the digital marketing space. Attend industry events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your best work in digital marketing. Include case studies of successful campaigns you've managed, especially those involving SEO, PPC, and social media. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their digital strategies and think about how you can contribute to their goals. Bring fresh ideas to the table during your interview – it shows you're proactive and ready to make an impact!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it gives you a chance to stand out and show us why you’re the perfect fit for the Client Service Account Manager role.
We think you need these skills to ace Client Service Account Manager- Digital Marketing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Service Account Manager. Highlight your experience in managing digital marketing accounts and any relevant B2B work you've done. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for digital marketing and agency life. Tell us why you're excited about this role and how your skills align with our needs. We love a good story!
Showcase Your Achievements: When detailing your experience, focus on specific achievements. Did you increase client satisfaction or drive campaign success? Numbers and examples help us see the impact you've made in previous roles, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best chance to show us what you've got. We can't wait to hear from you!
How to prepare for a job interview at Sphere Digital Recruitment
✨Know Your Digital Marketing Stuff
Make sure you brush up on your knowledge of SEO, PPC, and social media strategies. Be ready to discuss specific campaigns you've managed and how they aligned with client goals. This shows you're not just familiar with the terms but can actually apply them.
✨Showcase Your Client Management Skills
Prepare examples of how you've built strong relationships with clients in the past. Think about times when you turned a challenging situation into a success story. This will demonstrate your ability to manage multiple stakeholders effectively.
✨Be Ready to Discuss Strategy
Think about how you would approach developing a digital strategy for a potential client. Be prepared to share your thought process and how you would align it with their business objectives. This shows that you can think critically and strategically.
✨Ask Insightful Questions
Prepare some thoughtful questions about the agency's current projects or future goals. This not only shows your interest in the role but also gives you a chance to assess if the agency is the right fit for you.