At a Glance
- Tasks: Lead customer retention and loyalty initiatives in a dynamic gaming and entertainment environment.
- Company: Fast-growing digital business based in Manchester with a vibrant marketing team.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a fast-paced team where your ideas can shape the future of customer experience.
- Why this job: Make a real impact on customer engagement and loyalty in the exciting gaming industry.
- Qualifications: Experience in CRM, rewards, and lifecycle marketing is essential.
The predicted salary is between 40000 - 50000 £ per year.
Sphere Digital Recruitment Group is partnering with a fast-growing digital business in Manchester seeking an experienced Retention & Loyalty Team Lead to join their marketing team.
You will lead the execution of customer retention and loyalty initiatives, working across CRM, rewards, lifecycle marketing and customer experience to increase engagement, retention and long-term customer value.
This role blends strategy with hands-on delivery in a fast-paced environment.
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Contact Details:
Sphere Digital Recruitment Group Recruitment Team
We think you need these skills to ace Retention & Loyalty Leader – Gaming & Entertainment in Manchester
Customer Retention Strategies
Loyalty Program Management
CRM Systems
Lifecycle Marketing
Customer Experience Enhancement
Engagement Strategies
Strategic Planning
