At a Glance
- Tasks: Lead client relationships and develop retention strategies in the eCommerce sector.
- Company: Sphere Digital Recruitment Group, a leader in digital recruitment.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Join a vibrant team focused on outstanding campaign delivery.
- Why this job: Make a real impact on client success and drive strategic growth.
- Qualifications: 6+ years of eCommerce email marketing experience and team leadership skills.
The predicted salary is between 60000 - 80000 € per year.
Sphere Digital Recruitment Group is seeking an experienced leader for a new role that combines client management with team leadership in the eCommerce sector. You will manage key account relationships, develop retention strategies, and lead a team of Account Managers to ensure outstanding campaign delivery.
Ideal candidates will have over 6 years of eCommerce email marketing experience and a background in agency environments. This role is pivotal in driving client success and strategic growth.
Senior CRM & Retention Lead (Klaviyo/Bloomreach) in London employer: Sphere Digital Recruitment Group
Sphere Digital Recruitment Group is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those passionate about eCommerce and digital marketing. With a strong emphasis on employee growth, we offer tailored development opportunities and the chance to lead innovative projects in a vibrant location. Join us to be part of a team that values creativity, client success, and strategic impact.
Contact Detail:
Sphere Digital Recruitment Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior CRM & Retention Lead (Klaviyo/Bloomreach) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the eCommerce space and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their retention strategies and be ready to discuss how your experience aligns with their goals. This shows you're genuinely interested and can hit the ground running.
✨Tip Number 3
Showcase your leadership skills! Be ready to share examples of how you've successfully led teams in the past, especially in managing client relationships and delivering campaigns. This is key for a role that combines client management with team leadership.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and experience. Plus, it helps us keep track of your application and get you in front of the right people faster.
We think you need these skills to ace Senior CRM & Retention Lead (Klaviyo/Bloomreach) in London
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your eCommerce email marketing experience, especially if you've got over 6 years under your belt. We want to see how your background in agency environments has shaped your skills and successes.
Tailor Your Application:Don’t just send a generic CV! We love it when candidates tailor their applications to the role. Mention specific client management and retention strategies you’ve implemented in the past that align with what we’re looking for.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and achievements without wading through fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Sphere Digital Recruitment Group
✨Know Your CRM Tools Inside Out
Make sure you’re well-versed in Klaviyo and Bloomreach. Familiarise yourself with their features, benefits, and how they can be leveraged for client success. Being able to discuss specific strategies you've implemented using these tools will show your expertise.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your approach to managing Account Managers and how you’ve driven campaign delivery. This will demonstrate your capability to lead and inspire a team effectively.
✨Understand eCommerce Trends
Stay updated on the latest trends in eCommerce email marketing. Be ready to discuss how these trends can impact retention strategies. Showing that you’re proactive about industry changes will impress your interviewers.
✨Prepare for Client Management Scenarios
Think of potential challenges you might face in managing key account relationships. Prepare to discuss how you would handle difficult situations or client feedback. This will illustrate your problem-solving skills and client-centric approach.
