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- Tasks: Enhance customer engagement and drive adoption on a digital health platform.
- Company: Leading Health Tech firm in Guildford with a digital-first approach.
- Benefits: Flexible workplace, supportive environment, and opportunities for growth.
- Why this job: Make a real impact in health tech while working with innovative digital solutions.
- Qualifications: Experience in Customer Success or Account Management in SaaS and strong analytical skills.
- Other info: Join a dynamic team focused on customer retention and engagement.
The predicted salary is between 30000 - 50000 £ per year.
A leading Health Tech firm in Guildford is seeking a Customer Success Manager to enhance customer engagement on their digital platform. The role focuses on driving adoption and retention through automated programs and offers a dynamic, digital-first approach.
Candidates should have a background in Customer Success or Account Management in SaaS and strong analytical skills. Experience with CRM tools like HubSpot or Salesforce is essential.
The position promotes a flexible and supportive workplace environment.
Digital-First CSM for Scaled SaaS Health Tech in Guildford employer: Sphere Digital Recruitment Group
Contact Detail:
Sphere Digital Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital-First CSM for Scaled SaaS Health Tech in Guildford
✨Tip Number 1
Network like a pro! Reach out to folks in the Health Tech space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in Customer Success or Account Management. Use real examples of how you've driven adoption and retention in previous roles to impress potential employers.
✨Tip Number 3
Get familiar with the tools! Brush up on your knowledge of CRM platforms like HubSpot or Salesforce. Being able to talk confidently about these tools during interviews will show that you're ready to hit the ground running.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're genuinely interested in joining our team and helps us get to know you better.
We think you need these skills to ace Digital-First CSM for Scaled SaaS Health Tech in Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Customer Success or Account Management, especially in SaaS. We want to see how your skills align with our digital-first approach!
Show Off Your Analytical Skills: Since strong analytical skills are key for this role, include examples of how you've used data to drive customer engagement or retention. We love seeing numbers that tell a story!
Familiarity with CRM Tools: Mention your experience with CRM tools like HubSpot or Salesforce. If you’ve used them to enhance customer relationships, let us know how you did it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Sphere Digital Recruitment Group
✨Know Your SaaS Stuff
Make sure you brush up on your knowledge of Customer Success and Account Management in the SaaS space. Be ready to discuss how you've driven customer engagement and retention in previous roles, especially using automated programmes.
✨Familiarise Yourself with CRM Tools
Since experience with CRM tools like HubSpot or Salesforce is essential, take some time to get comfortable with their features. Be prepared to share specific examples of how you've used these tools to enhance customer relationships and track success metrics.
✨Show Off Your Analytical Skills
This role requires strong analytical skills, so come armed with examples of how you've used data to drive decisions in your past roles. Think about times when you identified trends or insights that led to improved customer outcomes.
✨Embrace the Digital-First Mindset
As the position focuses on a digital-first approach, be ready to discuss your experience with digital platforms. Share how you've leveraged technology to improve customer experiences and engagement, and show your enthusiasm for working in a flexible, supportive environment.
