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- Tasks: Join a luxury brand as an eCommerce Business Analyst, optimising processes and driving tech solutions.
- Company: Be part of an iconic British heritage brand in the fashion industry.
- Benefits: Enjoy a competitive salary, hybrid work model, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing customer experiences and shaping business strategies.
- Qualifications: Retail experience is essential; strong analytical and communication skills are a must.
- Other info: This role offers a chance to work on exciting projects in a dynamic environment.
The predicted salary is between 43200 - 69600 £ per year.
A luxury British heritage brand which has become iconic in the fashion space is looking for an eCommerce Business Analyst to join their London office.
In this newly created role, you’ll play a crucial part in identifying customer pain points, uncovering business opportunities, and ensuring solutions align with strategic goals.
About the role- Partner with business and tech teams to assess technology needs, define scope, and document requirements.
- Analyse and optimise business processes, mapping out current and future states.
- Evaluate new ideas, supporting business case development and project planning.
- Oversee small to mid-size projects, ensuring seamless execution.
- Assist in selecting new software and vendor partnerships.
- Support sprint activities, providing updates and risk assessments to leadership.
- Conduct user testing and training to ensure smooth adoption of new systems.
- Several years’ experience as a Business Analyst or Product Owner, gained in a retail environment.
- Strong understanding of retail technologies and omnichannel operations.
- Ability to collaborate with technical teams and validate solutions.
- Excellent stakeholder management, communication, and problem-solving skills.
- Detail-oriented, proactive, and adaptable in a dynamic environment.
eCommerce Business Analyst employer: Sphere Digital Recruitment Group
Contact Detail:
Sphere Digital Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce Business Analyst
✨Tip Number 1
Make sure to network with professionals in the luxury retail sector. Attend industry events or join online forums where you can connect with others who work in eCommerce or business analysis. This can help you gain insights into the company culture and potentially get a referral.
✨Tip Number 2
Familiarise yourself with the latest retail technologies and trends, especially those relevant to luxury brands. Being knowledgeable about tools and software used in the industry will demonstrate your commitment and understanding of the role during interviews.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your ability to identify customer pain points and implement solutions. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Research the company’s recent projects and initiatives in eCommerce. Understanding their current strategies and challenges will allow you to tailor your discussions and show how your skills can directly contribute to their goals.
We think you need these skills to ace eCommerce Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, particularly within luxury brands. Emphasise your skills as a Business Analyst or Product Owner and showcase any specific projects that align with the eCommerce role.
Craft a Compelling Cover Letter: Write a cover letter that connects your past experiences to the responsibilities of the eCommerce Business Analyst position. Mention your understanding of retail technologies and how you've successfully collaborated with technical teams in the past.
Showcase Soft Skills: In your application, highlight your soft skills such as communication, problem-solving, and stakeholder management. Provide examples of how you've used these skills to overcome challenges in previous roles.
Prepare for User Testing Scenarios: Since the role involves user testing and training, be ready to discuss your experience in these areas. Think of specific instances where you conducted user testing or facilitated training sessions, and be prepared to share your approach and outcomes.
How to prepare for a job interview at Sphere Digital Recruitment Group
✨Showcase Your Retail Experience
Make sure to highlight your previous retail experience, especially if it's within the luxury sector. Be prepared to discuss specific examples of how you've identified customer pain points and contributed to business opportunities in your past roles.
✨Understand eCommerce Technologies
Familiarise yourself with the latest retail technologies and omnichannel operations. During the interview, demonstrate your knowledge by discussing how these technologies can enhance customer experiences and streamline business processes.
✨Prepare for Stakeholder Management Questions
Expect questions about your stakeholder management skills. Prepare examples that showcase your ability to communicate effectively with both technical teams and business stakeholders, ensuring that everyone is aligned on project goals.
✨Be Ready to Discuss Project Oversight
Since the role involves overseeing small to mid-size projects, be ready to talk about your project management experience. Share specific instances where you ensured seamless execution and how you handled any challenges that arose during the process.
