Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Onboard new customers and manage relationships while helping accounts grow.
- Company: Join a leading Edtech SaaS company revolutionising soft skills training with VR and AI technology.
- Benefits: Enjoy a competitive salary, bonuses, and the chance to work in a dynamic environment.
- Why this job: Kickstart your career in a booming industry with talented colleagues and impactful work.
- Qualifications: Ideal for graduates with internship experience and a passion for education and technology.
- Other info: Work in London, just once a week in the office, embracing a flexible work culture.
The predicted salary is between 24000 - 28000 £ per year.
£30-35k base + Bonus
Location: London (1x a week)
Graduates with Internship or Placement experience in commercial, this is one for you! If you’re looking to kickstart your customer success career in an ever-booming Education tech SaaS space, apply below. Work in a fast-paced environment with some brilliant minds who are growing in the Edtech SaaS industry. You will be instrumental in achieving our objective of being recognised as the world’s best soft skills training solution. This is a unique opportunity to join our growing team of exceptionally talented and ambitious individuals that have embarked on a fantastic adventure at the cutting-edge of VR and AI technology.
Responsibilities:
- Onboarding new customers
- Managing customer relationships
- Helping accounts & our community grow
- Collaborating with Customer Support
Key Skills required:
- Experience in a customer-facing role
- A genuine passion for education and making a difference
- Confidence using technology
- Track record of going above and beyond!
- A proactive, hands-on approach
Customer Success Executive employer: Sphere Digital Recruitment Group
Contact Detail:
Sphere Digital Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Executive
✨Tip Number 1
Familiarise yourself with the Edtech SaaS landscape. Research the latest trends and technologies in education technology, especially around VR and AI. This knowledge will not only impress during interviews but also show your genuine passion for the industry.
✨Tip Number 2
Network with professionals already working in customer success roles within the Edtech sector. Attend relevant events or webinars to connect with like-minded individuals and gain insights into what makes a successful Customer Success Executive.
✨Tip Number 3
Prepare to discuss specific examples from your internship or placement experience where you went above and beyond for customers. Highlighting these instances will demonstrate your proactive approach and ability to manage customer relationships effectively.
✨Tip Number 4
Showcase your tech-savviness by being familiar with common customer success tools and platforms. Being able to discuss how you can leverage technology to enhance customer experiences will set you apart from other candidates.
We think you need these skills to ace Customer Success Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in customer-facing roles, especially if you have internship or placement experience in commercial settings. Emphasise your passion for education and any specific achievements that demonstrate your proactive approach.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Customer Success Executive role. Mention how your skills align with the responsibilities listed in the job description, such as onboarding new customers and managing relationships.
Showcase Your Tech Savviness: Since the role involves working with technology, highlight any experience you have with SaaS products or other tech tools. This could include coursework, projects, or personal interests that demonstrate your confidence in using technology.
Prepare for Potential Questions: Think about how you would answer questions related to customer success and relationship management. Be ready to discuss examples of how you've gone above and beyond in previous roles or experiences, as this will show your proactive nature.
How to prepare for a job interview at Sphere Digital Recruitment Group
✨Show Your Passion for Education
Make sure to express your genuine interest in education and how it drives you. Share any personal experiences or projects that highlight your commitment to making a difference in this field.
✨Demonstrate Customer-Facing Experience
Prepare examples from your previous roles or internships where you successfully managed customer relationships. Highlight specific situations where you went above and beyond to ensure customer satisfaction.
✨Familiarise Yourself with Edtech Trends
Research the latest trends in the Edtech industry, especially around VR and AI technology. Being knowledgeable about these topics will show your enthusiasm and readiness to contribute to the company's mission.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle customer issues. Practice responding to hypothetical scenarios that may arise in a customer success role, showcasing your proactive approach.
