At a Glance
- Tasks: Manage client relationships and drive revenue growth in a dynamic AdTech environment.
- Company: Fast-growing AdTech business with a start-up mentality and global presence.
- Benefits: Competitive salary, benefits package, and opportunities for professional development.
- Other info: London-based role with flexible commuting options and a commitment to diversity.
- Why this job: Join a vibrant team and shape the future of programmatic advertising.
- Qualifications: 3 years in client success and programmatic roles, ideally with Google Ad Manager experience.
The predicted salary is between 45000 - 55000 £ per year.
My client is a fast‑growing AdTech business that helps publishers maximise revenue. They work closely with publishers, SSPs and DSPs. They operate in a start‑up mentality, with global offices and cross‑collaboration across different markets.
Responsibilities
- Manage a book of clients across EMEA
- Look at opportunities to upsell and cross‑sell across the business
- Work closely with the data, product and engineering teams to provide feedback from clients
- Educate clients on the latest programmatic trends
Qualifications
- 3 years experience in a CS role and 3 years in a programmatic role
- Ideally, experience with Google Ad Manager (GAM)
- Experience from a supply‑side AdTech business or publisher/media owner
- Strong hands‑on understanding of the programmatic landscape
Please note this role is London based and you must be willing to commute 2/3 times a week to Central London.
Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Client Success Manager (Publishers) employer: Sphere Digital Recruitment Group
Join a dynamic and innovative AdTech company that prioritises client success and fosters a collaborative work environment. With a strong focus on employee growth, you will have access to ongoing training and development opportunities while working alongside talented professionals in a vibrant London setting. Enjoy competitive compensation and benefits, as well as the chance to make a meaningful impact in the rapidly evolving programmatic landscape.
Contact Details:
Sphere Digital Recruitment Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Success Manager (Publishers)
✨Tip Number 1
Network like a pro! Reach out to your connections in the AdTech space, especially those who work with publishers. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Show off your expertise! Prepare to discuss the latest programmatic trends and how they impact client success. We want to see you shine in interviews by sharing your insights and experiences.
✨Tip Number 3
Tailor your approach! When applying through our website, make sure to highlight your experience with Google Ad Manager and any relevant AdTech roles. We love seeing candidates who understand the landscape.
✨Tip Number 4
Be proactive! Follow up after interviews with a thank-you note that reiterates your enthusiasm for the role. It shows us you're genuinely interested and keeps you top of mind.
We think you need these skills to ace Client Success Manager (Publishers)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Client Success Manager role. Highlight your experience in client management and programmatic roles, especially if you've worked with Google Ad Manager or in an AdTech environment.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about helping publishers maximise revenue. Share specific examples of how you've successfully upsold or cross-sold in previous roles to show us what you can bring to the table.
Showcase Your Knowledge:Demonstrate your understanding of the programmatic landscape in your application. Mention any relevant trends or insights that could benefit our clients, as this shows you're not just applying for a job, but genuinely interested in the industry.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Sphere Digital Recruitment Group
✨Know Your AdTech Inside Out
Make sure you brush up on your knowledge of the programmatic landscape and Google Ad Manager. Being able to discuss recent trends and how they impact publishers will show that you're not just familiar with the basics, but that you're genuinely engaged with the industry.
✨Showcase Your Client Success Skills
Prepare specific examples from your past experience where you've successfully managed client relationships or upsold services. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements in a clear and compelling way.
✨Collaboration is Key
Since this role involves working closely with data, product, and engineering teams, be ready to discuss how you've collaborated with cross-functional teams in the past. Share examples of how you’ve effectively communicated client feedback to drive improvements.
✨Be Ready to Ask Questions
Prepare thoughtful questions about the company’s approach to client success and how they measure it. This not only shows your interest in the role but also gives you insight into their expectations and culture, helping you determine if it's the right fit for you.
