An exciting opportunity with a global entertainment brand is looking for a Senior Global D2C Excellence & Standardisation Manager to drive operational excellence, partner performance, and continuous improvement across a large-scale direct-to-consumer operation.
Based in London
Hybrid working
12 Month Contract
Start date: ASAP
£44.26ph Inside Ir35
The Job
As the Senior Global D2C Excellence & Standardisation Manager , your responsibilities will include:
Driving operational excellence and standardisation across global D2C operations.
Leading continuous improvement initiatives across fulfilment, logistics, customer service, and supply chain functions.
Identifying operational gaps and implementing process, systems, and partner improvements.
Supporting 3PL, warehousing, and logistics partner onboarding and integration projects.
Analysing operational KPIs and performance data to drive efficiencies and improve customer experience.
Building business cases, executive summaries, and strategic recommendations for senior stakeholders.
Supporting new market launches and product expansion across multiple regions.
Working cross-functionally with Commercial, Finance, IT, Supply Chain, and Operations teams.
You
10+ years' experience within D2C, eCommerce, Supply Chain, Logistics, or Operational Excellence.
Strong understanding of fulfilment, warehousing, logistics, and 3PL partner management.
Proven experience delivering operational improvement and standardisation programmes.
Experience supporting systems implementations, integrations, UAT, and operational change projects.
Strong analytical skills with experience using KPI reporting and operational data to drive performance improvements.
Excellent stakeholder management and communication skills.
Strong project management and problem-solving capabilities.
Apply Now
You can apply for the Senior Global D2C Excellence & Standardisation Manager position now by sending us your CV or by calling us now! Don't forget to register as a candidate too.
Amy Brown
Associate ...
Senior Global D2C Excellence & Standardisation Manager employer: Sphere Digital Recruitment Careers
Join a dynamic global technology company in Egham, Surrey, where innovation meets collaboration. With a strong focus on employee development and a hybrid working model, you will thrive in a supportive environment that values creativity and efficiency. Enjoy competitive benefits and the chance to work with industry leaders while making a meaningful impact in your role as a Senior Financial Accountant.
Contact Details:
Sphere Digital Recruitment Careers Recruitment Team
