Strategic Account Manager (Technology, Retail & Consumer Goods)

Strategic Account Manager (Technology, Retail & Consumer Goods)

Sphera is a leading global provider of enterprise software and services that enables companies to manage and optimize their environmental, health, safety and sustainability.

Our mission is to create a safer, more sustainable and productive world.

Sphera is a portfolio company of Blackstone, a U.

S.-based alternative asset investment company that focuses on private equity, technology and innovation, and more.

Blackstone businesses succeed through strong partnerships, a personalized approach and a commitment to exceptional performance with uncompromising integrity.

Sphera and Blackstone are leaders in the Environmental, Social and Governance (ESG) space.

In this role, you will be a member of the Strategic Account Management team and will drive growth within high-value Named accounts across the Sphera Platform.

You will be responsible for managing and expanding a portfolio of key enterprise clients.

Acting as a trusted advisor, you will develop a deep understanding of each client’s business challenges, drive strategic engagement across all levels of the organization, and identify opportunities for growth through cross‑sell and upsell of Sphera Cloud solutions.

You will own the end-to-end sales cycle, from opportunity identification and solution positioning to contract negotiation and post‑sale handoff, while collaborating closely with internal partners including Solution Executives, Solution Engineers, Professional Services, and Customer Success.

This role requires a consultative sales approach, strong relationship‑building skills, and the ability to navigate complex, multi‑stakeholder enterprise environments.

Ideal candidates will bring extensive experience managing strategic accounts in technically complex or Saa S environments, a proven record of driving multi‑solution growth, and deep industry knowledge of the oil and gas sector.

Responsibilities

• Nurture and grow a portfolio of strategic named accounts within your assigned industry, acting as a trusted advisor across all levels of the client organization.
• Develop a deep understanding of your clients’ business challenges and current‑state solutions to identify high‑impact opportunities for cross‑sell and upsell across Sphera Cloud solutions.
• Own the sales cycle and contracting process from opportunity identification to deal closing while leveraging internal partners effectively, including Solution Executives to position and pitch product‑specific solutions and Solution Engineers to deliver tailored technical demonstrations.
• Oversee post‑sale implementation strategy by coordinating Professional Services and facilitating handoffs to Customer Success.
• Build and execute comprehensive strategic account plans that map buyer ecosystems, uncover whitespace, and prioritize cross‑sell opportunities.
• Conduct annual account reviews with Customer Success to identify renewal risks and uncover growth opportunities within existing accounts.
• Be an expert in industry dynamics and client developments, and use your expertise to inform account strategy and support long‑term growth.
• Strengthen relationships with key stakeholders across IT, procurement, and functional buyer groups (e. g., EHS, Sustainability).
• Navigate long sales cycles and influence complex multi‑stakeholder buying processes, including formal committees and third‑party consultants.
• Translate nuanced business challenges into strategic solution proposals that align with Sphera’s platform capabilities.

Qualifications

• Bachelor’s degree or equivalent experience.
• 10+ years of enterprise sales or account management experience with a proven track record.
• Sales experience in a technically complex selling environment, including Saa S.
• Demonstrated success managing strategic accounts and driving multi‑solution growth.
• Experience collaborating with cross‑functional teams, including technical, product, and executive stakeholders.
• Strong understanding of enterprise buying processes and stakeholder dynamics.
• Proven ability to develop and execute strategic account plans.
• Excellent verbal, written, and interpersonal communication skills.
• Proficiency with CRM tools (e. g., Salesforce) and productivity platforms.
• Ability to synthesize complex business needs into actionable solution strategies.
• Self‑starter with strong organizational and time management skills.
• Willingness to travel as necessary.
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