Sphera is seeking a dynamic leader to head the EMEA Customer Success team for a high-growth, global B2B SaaS business. You will guide the expansion of customer success across the region, focusing on retention, adoption, and expansion with large enterprise customers.
You will manage about 8 Customer Success Managers and partner with Sales, Product, Support, and Professional Services to deliver a seamless, value-driven customer experience across EMEA.
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EMEA Customer Success Leader - Growth & Retention employer: Sphera Solutions, Inc.
Sphera is an exceptional employer that fosters a collaborative and innovative work culture, empowering its employees to thrive in a dynamic SaaS environment. With a strong focus on professional development, you will have ample opportunities for growth while working alongside senior leaders to shape the future of technology transactions and governance. The remote nature of this role allows for flexibility, ensuring a healthy work-life balance as you contribute to a mission-driven company dedicated to excellence.
