At a Glance
- Tasks: Lead the development of Salesforce solutions that enhance customer experience and operational efficiency.
- Company: Join a leading organisation focused on digital transformation and customer-centric technology.
- Benefits: Enjoy competitive salary, generous leave, flexible working, and professional growth opportunities.
- Other info: Inclusive culture with a focus on employee wellbeing and career progression.
- Why this job: Shape the future of Salesforce while making a real impact on customer engagement.
- Qualifications: Experience in Salesforce management and strong communication skills are essential.
The predicted salary is between 60000 - 75000 € per year.
Location: Working set up: 1-2 days a month in office required for stakeholder meeting.
We are partnering with a leading customer-focused organisation undergoing significant digital transformation and investment in customer experience technology. With a strong commitment to modern technology platforms and continuous improvement, the organisation is investing heavily in Salesforce capabilities to enhance operational efficiency, customer engagement, and service delivery.
We are seeking an experienced and commercially minded Salesforce Product Manager to lead the strategic development and optimisation of a Salesforce Service Cloud environment. In this role, you will own the Salesforce product roadmap, working closely with business stakeholders, technical teams, and third-party partners to deliver scalable, user-focused solutions that drive measurable business outcomes.
You will play a pivotal role in shaping the future of the Salesforce platform, ensuring enhancements align with organisational objectives while improving both customer and operational experiences. This position offers the opportunity to influence digital transformation initiatives, mentor Salesforce administrators, and contribute to the long-term Salesforce strategy across multiple business functions.
- Develop and manage the Salesforce product roadmap aligned to business priorities and stakeholder requirements
- Identify, prioritise, and deliver platform enhancements that improve efficiency, customer satisfaction, and commercial performance
- Conduct market and competitor analysis to identify opportunities, trends, and innovation within the Salesforce ecosystem
- Work closely with development teams to ensure successful delivery of projects on time and within budget
- Analyse user feedback, platform usage data, and operational performance to drive continuous improvement
- Support go-to-market planning and stakeholder engagement for new platform capabilities and releases
- Coach and mentor Salesforce administrators while supporting wider capability development across teams
Proven experience as a Product Manager, Product Owner, or similar user-focused Salesforce leadership role. Strong expertise within Salesforce Service Cloud. Broad understanding of the wider Salesforce ecosystem, including Sales Cloud and Marketing Cloud. Excellent communication, stakeholder management, and relationship-building skills. Experience mentoring or coaching Salesforce administrators and managing third-party suppliers. Salesforce certifications. Exposure to agile delivery methodologies. Experience supporting digital transformation or customer experience initiatives.
Hybrid working model with flexibility available. Modern city-centre office location within easy access to major transport links. Occasional travel to other UK locations may be required. Full-time role, Monday to Friday, with occasional out-of-hours support as needed.
Competitive salary and performance-related benefits. Generous annual leave allowance plus bank holidays. Pension scheme. Employee discounts and retail savings platform. Employee share and savings schemes. Employee Assistance Programme providing confidential wellbeing support. Flexible and hybrid working opportunities. Ongoing professional development and career progression opportunities. Inclusive and collaborative working culture focused on employee growth and wellbeing.
SPG Resourcing is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of the workforce we hire. We offer reasonable accommodation at every stage of the application and interview process.
Manager - Product Manager in Sheffield employer: SPG Resourcing
As a leading customer-focused organisation, we pride ourselves on our commitment to digital transformation and enhancing customer experience through innovative technology. Our inclusive and collaborative work culture fosters employee growth, offering flexible hybrid working arrangements, generous leave, and ongoing professional development opportunities. Join us in shaping the future of Salesforce while enjoying a modern city-centre office environment that prioritises your wellbeing and career progression.
StudySmarter Expert Advice🤫
We think this is how you could land Manager - Product Manager in Sheffield
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, webinars, or even local meetups. The more you engage with others, the better your chances of hearing about job openings that might not even be advertised.
✨Show Off Your Skills
Don’t just talk about your experience; demonstrate it! Create a portfolio or case studies showcasing your work with Salesforce. This will help you stand out and show potential employers exactly what you can bring to the table.
✨Ace the Interview
Prepare for interviews by researching the company and its culture. Be ready to discuss how your skills align with their goals, especially around digital transformation and customer experience. Practice common interview questions to boost your confidence!
✨Apply Through Our Website
Make sure to apply directly through our website for the best chance at landing the role. We love seeing candidates who are proactive and genuinely interested in joining our team!
We think you need these skills to ace Manager - Product Manager in Sheffield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Salesforce Product Manager role. Highlight your expertise in Salesforce Service Cloud and any relevant projects you've led, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about digital transformation and how your experience can help shape our Salesforce platform. Be specific about your achievements and how they relate to the job description.
Showcase Your Communication Skills:As a Product Manager, you'll need to communicate effectively with various stakeholders. In your application, demonstrate your communication prowess by using clear, concise language and providing examples of successful stakeholder engagement from your past roles.
Apply Through Our Website:We encourage you to apply directly through our website. This ensures your application gets to the right people quickly and allows us to keep track of all applicants efficiently. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at SPG Resourcing
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce Service Cloud knowledge. Understand its features, benefits, and how it integrates with other Salesforce products. Be ready to discuss how you've used these tools in past roles to drive customer satisfaction and operational efficiency.
✨Showcase Your Strategic Thinking
Prepare to talk about how you would develop and manage a product roadmap. Think of examples where you've identified platform enhancements that improved performance or user experience. This will demonstrate your ability to align product strategy with business objectives.
✨Engage with Stakeholder Management
Since this role involves working closely with various stakeholders, be prepared to share your experiences in managing relationships and gathering requirements. Highlight any successful projects where you collaborated with technical teams and third-party partners to deliver results.
✨Demonstrate Continuous Improvement Mindset
Be ready to discuss how you've used user feedback and data analysis to drive improvements in previous roles. Share specific examples of how you've implemented changes based on insights, showcasing your commitment to enhancing both customer and operational experiences.
