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- Tasks: Oversee lettings and hotel operations while ensuring top-notch guest experiences.
- Company: Family-run business in Lincoln with a focus on customer service.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Join a passionate team and make a difference in guest satisfaction.
- Qualifications: Experience in lettings and hospitality, plus strong complaint handling skills.
- Other info: Dynamic role with a chance to shape the guest experience.
The predicted salary is between 36000 - 60000 £ per year.
A family-run business based in Lincoln is seeking a driven Lettings & Hotel Manager to oversee the lettings process and ensure high levels of customer service. The ideal candidate will manage the entire lettings operation, maintain marketing standards, and coordinate with the hotel staff. This role requires experience in both lettings and hospitality sectors, along with skills in complaint handling and budget management.
Lettings & Hotel Manager: Guest Experience & Operations in Lincoln employer: Spericle
Contact Detail:
Spericle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings & Hotel Manager: Guest Experience & Operations in Lincoln
✨Tip Number 1
Network like a pro! Reach out to your contacts in the lettings and hospitality sectors. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Showcase your experience! When you get the chance to chat with potential employers, highlight your past successes in managing lettings and guest experiences. We want to see how you’ve made a difference in previous roles.
✨Tip Number 3
Be ready for situational questions! Prepare to discuss how you’d handle complaints or manage budgets. We love candidates who can think on their feet and provide real-life examples of their problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’re always on the lookout for passionate individuals who can bring their expertise to our family-run business.
We think you need these skills to ace Lettings & Hotel Manager: Guest Experience & Operations in Lincoln
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in both lettings and hospitality. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements in customer service and operations management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about guest experience and how you can contribute to our family-run business. Keep it personal and engaging – we love a good story!
Showcase Your Problem-Solving Skills: In the lettings and hotel industry, things don’t always go to plan. Share examples of how you’ve successfully handled complaints or tricky situations in the past. We’re looking for someone who can keep their cool under pressure!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Spericle
✨Know the Business Inside Out
Before your interview, take some time to research the family-run business. Understand their values, mission, and what sets them apart in the lettings and hospitality sectors. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Experience
Be ready to discuss your previous experience in both lettings and hospitality. Prepare specific examples of how you've successfully managed operations, handled complaints, and maintained high customer service standards. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Budget Management Skills
Since budget management is a key part of the role, come prepared with examples of how you've effectively managed budgets in past positions. Discuss any strategies you've implemented to optimise costs while maintaining quality service, as this will highlight your ability to contribute positively to their bottom line.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the company culture, team dynamics, and future goals. This shows that you're not just interested in the job, but also in how you can fit into and contribute to their success.
