At a Glance
- Tasks: Manage and grow relationships with existing customers while driving business expansion.
- Company: Join Spendesk, an innovative AI-powered spend management platform.
- Benefits: Enjoy remote work options, wellness allowances, and comprehensive health insurance.
- Why this job: Be a key player in shaping customer success and driving impactful growth.
- Qualifications: Sales experience and strong communication skills in English and German required.
- Other info: Dynamic team culture focused on empowerment, diversity, and personal growth.
The predicted salary is between 28800 - 48000 ÂŁ per year.
As part of its Strategic Plan, Spendesk decided to address customer growth through two different teams within the Sales Department:
- Business Development: Responsible for acquiring new customers
- Account Management: Responsible for growing and developing existing customers
As an Account Manager, you’ll report directly to our Lead Key Account Management. It’s an opportunity to play a pivotal role in driving business growth by nurturing and expanding relationships with our existing customers. You’ll manage a large portfolio with the goal of driving expansion through upsell, cross‑sell, and contract negotiation.
Key Responsibilities
- You will own a dedicated portfolio of customers with the responsibility of developing it through proactive territory plans.
- You will hunt for opportunities for upsell and cross‑sell by maintaining a high level of touch points through outbound and inbound activities.
- You will understand client needs, business objectives, and challenges to effectively position our products/services.
- You will be responsible for the entire sales cycle from potential identification to closing: Qualification > Discovery > Technical Validation > Commercial proposal > Signature.
- You will understand the customer ecosystem (third‑party providers, software solutions used) to identify business opportunities.
- You will maintain accurate records of client interactions, transactions, and progress using CRM software.
- You will work closely with a dedicated team of Customer Success Managers ensuring the achievement of all key metrics related to customer growth, retention and Spendesk product usage growth.
- You will collaborate with Product, Marketing, Customer Success and Strategic Partnerships by providing customer feedback to drive product innovation.
What’ll Give You An Edge In This Role
- Minimum 1 year of sales experience in any industry: Our onboarding is designed to help you thrive in the Spendesk world!
- Strong sales instincts, demonstrated assertiveness and a strong track‑record of hitting and exceeding quota, as well as proven negotiation and closing skills.
- Organization & portfolio management: discipline in daily activity planning & prioritizing will help you manage a high number of opportunities (around 100–120 accounts) simultaneously at various stages of the buying process.
- Ability to navigate between high‑velocity deals and value‑focus deals – we have a diverse range of clients with different sets of needs.
- Customer relationship & business partnership: take an active interest in understanding their customer context and pains to position oneself as a business consultant.
- Great written and verbal communication skills in English & German.
- Ownership mindset: The AM department currently consists of 8 people and is rapidly expanding. You will help shape our AM playbook.
As we are an international team, please submit your application and CV in English.
About Spendesk
Spendesk is the AI‑powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work. Its single, intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi‑entity structures. Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as Payfit, Accor, Welcome to the Jungle, Swile, Big Mamma, Malt and Yousign. With offices in the United Kingdom, France, Spain and Germany, Spendesk also puts community at the heart of its mission.
About Our People & Culture
We believe that people do their best work when they’re given the freedom to thrive and grow. That’s why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we’re bold, ever‑curious, committed to kindness, and tackle every challenge with a positive mindset.
About Our Benefits
- 4 days per month remote (non‑accumulative) and 3 full weeks remote per year (non‑consecutive)
- Fully covered Oyster card for traveling to and from our new office (up to ÂŁ250 monthly depending on location)
- ÂŁ45 monthly wellness allowance, accruable, to be used on whatever wellness means to you - through Edenred
- Access to Moka.care for emotional and mental health wellbeing
- Pension scheme (on salary sacrifice): 5% employee / 5% employer (by Aviva)
- 28 days of holidays
- Latest Apple Mac equipment
- Company virtual events
- Visit our other offices: Paris and Barcelona
- Great office snacks to fuel your day
- Vitality private health insurance (for you and your family/partner)
- Bupa private dental care
- A positive team to work with daily!
Diversity & Inclusion
At Spendesk, we’re committed to fostering an environment where all differences are encouraged, supported and celebrated. We’re building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply.
Account Manager - UK employer: Spendesk
Contact Detail:
Spendesk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - UK
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Spendesk. A friendly chat can open doors!
✨Tip Number 2
Prepare for those interviews! Research Spendesk inside out – know their products, culture, and recent news. This will help you tailor your answers and show that you’re genuinely interested in being part of the team.
✨Tip Number 3
Showcase your sales skills! Be ready to discuss your past experiences and how you’ve successfully managed accounts or closed deals. Use specific examples to demonstrate your ability to drive growth and build relationships.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind.
We think you need these skills to ace Account Manager - UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Account Manager role. Highlight your sales experience, especially any achievements in upselling or cross-selling, as this is key for us at Spendesk.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about the role and how you can contribute to our team. Share specific examples of how you've successfully managed client relationships and driven business growth in the past.
Showcase Your Communication Skills: Since great written communication is essential for this role, ensure your application is clear, concise, and free of errors. This is your chance to demonstrate your ability to communicate effectively, just like you would with our clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which we love!
How to prepare for a job interview at Spendesk
✨Know Your Portfolio
Before the interview, take some time to research and understand the types of clients Spendesk works with. Familiarise yourself with their needs and challenges, as well as how Spendesk's solutions can address them. This will help you demonstrate your ability to manage a diverse portfolio effectively.
✨Showcase Your Sales Skills
Be prepared to discuss your previous sales experiences, especially any instances where you've successfully upsold or cross-sold products. Use specific examples to illustrate your negotiation and closing skills, as these are crucial for the Account Manager role.
✨Ask Insightful Questions
During the interview, don’t hesitate to ask questions that show your interest in the company and its culture. Inquire about the team dynamics, how success is measured, and what challenges the Account Management team currently faces. This shows you're not just interested in the role but also in contributing to the team's success.
✨Demonstrate Your Ownership Mindset
Spendesk values an ownership mindset, so be ready to share examples of how you've taken initiative in past roles. Discuss how you’ve shaped processes or contributed to team goals, as this aligns with the company's culture of empowerment and growth.