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- Tasks: Engage with community members, coordinate events, manage social media, and create content.
- Company: Spendesk is a fast-growing fintech empowering finance teams with innovative spending solutions.
- Benefits: Enjoy wellness allowances, private health insurance, and flexible work options in a vibrant team culture.
- Why this job: Join a dynamic team that values growth, creativity, and community impact in the fintech space.
- Qualifications: 1-2 years in marketing or community management; strong communication skills; project management experience.
- Other info: Work remotely or from our offices in Paris, Berlin, or London with a diverse international team.
The predicted salary is between 28800 - 43200 £ per year.
At Spendesk, we\’re committed to fostering communities that empower finance professionals. As a Junior Community Manager, you will play a key role in driving the growth and development of our flagship community, CFO Connect, and other similar communities in the future. You will work closely with the Community Lead, Director of Communications, and our broader marketing team to nurture and grow the communities through strategic content creation, event planning, social media management, and more.
Your key responsibilities:
- Member engagement & communication : moderate, listen and engage regularly with community members, providing them with support and resources they need via email, Slack, events and social media.
- Event coordination: assist with coordination for our virtual events programs, and physical meetups in Paris, London, and Berlin and other EU cities.
- Social Media Management: effectively manage and grow the community across various social media platforms (especially LinkedIn), staying abreast of trends and opportunities.
- Content management: help plan, secure and publish content for the CFO Connect blog, social media, monthly newsletter and one-off email campaigns.
- Community operations : ensure a premium member experience from the first touchpoint. Continuously improve and iterate on the member experience with tools, automation, and communications.
- Internal comms & enablement: keep internal stakeholders informed of important community updates, and provide education & enablement resources to help internal teams leverage CFO Connect.
Who we are looking for:
- 1-2 years of marketing, community management or customer success experience in a similar role
- Project management experience, particularly in the context of events or community initiatives
- Experience directly managing social media channels
- A customer-centric mindset, dedicated to exceeding user expectations
- A data-driven and analytical mindset, always willing to re-evaluate and course-correct when necessary
- Native-level written and verbal communication skills in English (French is a plus)
- Comfortable with being a public face with the CFO Connect community and building 1:1 relationships with community members
- Familiarity with project management and community building tools. Some of the tools we use include Notion, Common Room, Splash, and Hubspot
- Bonus points if you have an interest or experience in B2B/SaaS/Fintech industries
As we are an international team, please submit your application and CV in English.
About Spendesk
Spendesk is the 7-in-1 spending solution built for finance teams to make faster, smarter spending decisions. Founded in 2016, Spendesk is now one of the fastest-growing fintechs in Europe, with over 4,000 customers and an international team of 300+ employees based in Paris, Berlin, London, Hamburg, and remote. We’ve raised over €260M from leading investors, and been named a French tech unicorn. And we’re not stopping there!
About our people & culture
We believe that people do their best work when they’re given the freedom to thrive and grow. That’s why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we\’re bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset.
About our benefits
Our culture is built on trust, empowerment, and growth — with benefits to match!
- Fully covered Oyster card for traveling to and from our new office (up to £250 monthly depending on location)
- £45 monthly wellness allowance, accruable, to be used on whatever wellness means to you – through the Ben platform
- Access to Moka.care for emotional and mental health wellbeing
- Pension scheme (on salary sacrifice): 5% employee / 5% employer (by Aviva)
- 28 days of holidays
- Latest Apple Mac equipment
- Company virtual events
- Visit our other offices: Paris, Berlin & Hamburg
- Great office snacks to fuel your day
- A positive team to work with daily!
- Vitality private health insurance (for you and your family/partner)
- Bupa private dental care
Diversity & Inclusion
At Spendesk, we\’re committed to fostering an environment where all differences are encouraged, supported and celebrated. We\’re building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply.
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Junior Community Manager employer: Spendesk, Inc.
Contact Detail:
Spendesk, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Community Manager
✨Tip Number 1
Familiarize yourself with the CFO Connect community and its members. Engage with them on social media platforms like LinkedIn to understand their needs and interests, which will help you tailor your approach as a Junior Community Manager.
✨Tip Number 2
Showcase your project management skills by discussing any relevant experiences you have in coordinating events or community initiatives. Highlight how you can contribute to the planning of virtual events and meetups in various EU cities.
✨Tip Number 3
Demonstrate your customer-centric mindset by sharing examples of how you've exceeded user expectations in previous roles. This will resonate well with Spendesk's commitment to providing a premium member experience.
✨Tip Number 4
Stay updated on trends in the B2B, SaaS, and Fintech industries. Being knowledgeable about these sectors will not only enhance your conversations with community members but also show your genuine interest in the role.
We think you need these skills to ace Junior Community Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in community management, marketing, or customer success. Emphasize any project management skills and familiarity with social media channels, especially LinkedIn.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community building and your understanding of the finance industry. Mention specific experiences that demonstrate your customer-centric mindset and ability to engage with community members.
Showcase Your Communication Skills: Since native-level English communication is required, ensure your application is free of grammatical errors and clearly conveys your thoughts. If you speak French, mention it as a bonus!
Highlight Relevant Tools Experience: If you have experience with project management and community building tools like Notion, Common Room, or Hubspot, be sure to include this in your application. It shows you are prepared to hit the ground running.
How to prepare for a job interview at Spendesk, Inc.
✨Show Your Passion for Community Engagement
Demonstrate your enthusiasm for community management by sharing examples of how you've engaged with community members in the past. Highlight any specific strategies you used to foster relationships and support users.
✨Be Prepared to Discuss Event Coordination
Since event planning is a key responsibility, come prepared with ideas or experiences related to organizing virtual or physical events. Discuss any tools you've used and how you ensured a smooth experience for participants.
✨Highlight Your Social Media Skills
Talk about your experience managing social media channels, especially LinkedIn. Be ready to discuss how you’ve grown communities online and any successful campaigns you've executed.
✨Emphasize Your Data-Driven Approach
Share examples of how you've used data to inform your decisions in community management or marketing. This could include metrics you've tracked or how you've adjusted strategies based on feedback or analytics.
