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For Companies At a Glance
- Tasks: Coordinate maintenance schedules, manage client communications, and ensure smooth office operations.
- Company: Join a respected elevator maintenance company known for quality service and customer satisfaction.
- Benefits: Enjoy a supportive team environment with opportunities for professional growth.
- Why this job: Be part of a dynamic team where your organisational skills make a real impact.
- Qualifications: 1 year in a coordination role and 2 years in general office experience required.
- Other info: Ideal for detail-oriented individuals looking to thrive in a fast-paced setting.
The predicted salary is between 30000 - 42000 £ per year.
We are working on behalf of a respected and well-established elevator maintenance company based in NW London. Known for their commitment to high-quality service and customer satisfaction, they are seeking a reliable and detail-oriented Service Coordinator to join their operations team.
About the Role
As Service Coordinator, you will be an integral part of the daily operations supporting engineers, liaising with clients, and keeping all service and administrative tasks running smoothly. The role involves job scheduling, client communication, invoicing, material procurement, and general office coordination. This is an ideal opportunity for someone with prior experience in a service-led or maintenance-based environment, looking to grow within a professional and supportive team.
Key Responsibilities
- Schedule and coordinate maintenance and service visits for engineers.
- Act as the first point of contact for client queries and job bookings.
- Raise purchase orders and source materials required for upcoming jobs.
- Manage and update internal systems with job progress and engineer notes.
- Generate and issue client invoices; follow up on outstanding payments.
- Ensure smooth day-to-day administrative operations, including document filing and data entry.
- Liaise with suppliers, clients, and field staff to ensure seamless delivery of services.
- Support management with additional ad hoc administrative or operational tasks.
Candidate Requirements
- Minimum 1 year of experience in a coordination or support role within a field service, maintenance, engineering, or similar industry.
- At least 2 years of general office/administrative experience.
- Highly organised with excellent attention to detail.
- Confident communicator, able to engage with both clients and engineers professionally.
- Comfortable using Microsoft Office; prior experience with CRM systems is beneficial.
- Able to manage multiple tasks and prioritise effectively in a fast-paced environment.
- A proactive and dependable team player with a hands-on attitude.
Service Coordinator employer: Spencers Recruitment
Contact Detail:
Spencers Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Familiarise yourself with the elevator maintenance industry. Understanding the specific challenges and requirements of this field will help you speak confidently about your relevant experience during interviews.
✨Tip Number 2
Network with professionals in the service coordination and maintenance sectors. Attend industry events or join online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially Excel and Word, as these are crucial for scheduling and documentation tasks. Consider taking a quick online course if you feel you need a refresher.
✨Tip Number 4
Prepare examples of how you've successfully managed multiple tasks in previous roles. Being able to demonstrate your organisational skills and ability to prioritise will be key in impressing the hiring team.
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in coordination or support roles, particularly within service-led or maintenance environments. Emphasise your organisational skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a good fit for the Service Coordinator role. Mention specific experiences that demonstrate your ability to manage multiple tasks and liaise with clients effectively.
Highlight Relevant Skills: In your application, clearly outline your proficiency with Microsoft Office and any experience with CRM systems. This will show that you have the technical skills necessary for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Service Coordinator position.
How to prepare for a job interview at Spencers Recruitment
✨Showcase Your Organisational Skills
As a Service Coordinator, being organised is key. Prepare examples from your past experience where you successfully managed multiple tasks or schedules. This will demonstrate your ability to handle the fast-paced environment of the role.
✨Communicate Clearly and Confidently
Since you'll be the first point of contact for clients, practice clear and professional communication. During the interview, engage with the interviewer as if they were a client, showcasing your confidence and ability to handle queries effectively.
✨Familiarise Yourself with Relevant Software
Brush up on your Microsoft Office skills and any CRM systems you've used before. If you can, mention specific software you've worked with in the past, as this shows you're ready to hit the ground running.
✨Demonstrate Your Team Player Attitude
The role requires collaboration with engineers and clients. Share experiences that highlight your teamwork skills and how you've contributed to a positive team environment in previous roles.
