At a Glance
- Tasks: Oversee property maintenance, liaise with tenants, and manage repair requests.
- Company: Join a dynamic team focused on exceptional customer service in property management.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Work Monday to Friday, 9am to 5:30pm in North West London.
- Why this job: Make a real difference in people's lives by ensuring their homes are well-maintained.
- Qualifications: Experience in property maintenance and strong communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
We are seeking an experienced and motivated Property Maintenance Manager to join our team. The successful candidate will be responsible for overseeing and supporting the day-to-day maintenance operations within managed properties, including liaising with tenants when they have a maintenance issue, trying to diagnose the issue, instructing contractors, building a database of trusted contractors, assisting with ad-hoc tasks as required and ensuring the smooth running of buildings.
Key Responsibilities:
- Deliver an exceptional level of customer service while managing repair and maintenance requests and enquiries.
- Liaise with landlords and property managers to accurately record repair requests and coordinate necessary works, ensuring a high standard of service is maintained throughout.
- Prepare clear and accurate reports detailing the outcome of completed works and communicate updates to relevant landlords and property managers.
- Manage both inbound and outbound calls, responding promptly to customer and contractor requirements to support the smooth running of the department.
Requirements:
- Professional, polite, and confident telephone manner with excellent customer service skills.
- Previous experience within a property maintenance, repairs, facilities, or similar operational environment is preferred.
- Good understanding of managing maintenance tasks, including reporting, scheduling, and following jobs through from start to completion.
- Excellent communication and interpersonal skills with the ability to build positive relationships with clients, contractors, and colleagues.
- Organisational skills with the ability to prioritise workloads and manage time effectively.
Skills:
- We are seeking a helpful, resourceful, and proactive individual who can use their own initiative and take ownership of tasks.
- Strong problem-solving skills with a practical and solutions-focused approach.
- Computer literate with a good working knowledge of Microsoft Office applications.
- Ability to quickly learn and adapt to in-house maintenance systems and software.
Job location: North West London
Start Date: Mid August 2026
Working Hours: Monday – Friday 9am – 5:30pm
Salary: £25,000 - £30,000 depending on experience
Property Maintenance Manager in London employer: Spencers Recruitment
Join a well-established pest control company in London that prioritises employee development and offers full paid training for the Junior Pest Control Technician role. With a strong emphasis on career progression, a supportive work culture, and the opportunity to make a meaningful impact in the community, this company is an excellent employer for those looking to build a rewarding career in pest control.
