At a Glance
- Tasks: Design, develop, and support innovative CRM solutions while collaborating with teams and partners.
- Company: Dynamic tech company in London offering a hybrid work environment.
- Benefits: Competitive salary up to £86,000 plus excellent benefits.
- Other info: Opportunity for career growth in a supportive and collaborative environment.
- Why this job: Join a high-performing team and make an impact in modern CRM development.
- Qualifications: Experience in Dynamics 365 CE customisation and strong Agile/SCRUM background.
The predicted salary is between 86000 - 86000 £ per year.
A great opportunity has opened for an experienced D365 CE Development & Support Specialist to join a high-performing technology function delivering modern CRM solutions, high-quality engineering, and robust application support across a complex environment. This role suits someone who enjoys a blend of hands-on development, solution design, and 2nd/3rd-line application support, working closely with internal teams, suppliers, and partners to deliver secure, scalable, and reliable CRM platforms. The organisation is pleased to offer this on a hybrid basis with 2 days per week in their London office, therefore you must be within a reasonable commuting distance of this location.
Responsibilities:
- Work with business users and SCRUM team to ensure business requirements are defined and agreed, co-ordinating requests for enhancements and developments for IT controlled applications.
- Work with the Development Manager to design, develop, optimize and support CRM applications following development best practices, using the appropriate tools and adhering to the most efficient development process.
- Deliver development and enhancement activities in support of the business raised change requests and releases working closely with the CDITO Teams, Partners and Suppliers.
- Solution architecture and design.
- Quality Assurance, including quality planning and controls for both the business and its suppliers.
- Advice and guidance to business users in support of their application requirements.
- Follow the IT Release Management process and control all IT application releases to the business environment including: Reviewing release planning, discovery, documentation, resolution and escalation of release dependencies, risks and issues.
- Adherence to IT Change Management process and controls.
- Formal communications to management and stakeholders.
- Coordination of Environment and Configuration Management.
- Coordinate release approval and closure.
- Design, develop and optimise Dynamics 365 CE applications.
- Work with business users and SCRUM teams to refine requirements and deliver enhancements.
- Lead end-to-end release management, including planning, risk control, and change governance.
- Provide 2nd/3rd-line support, triaging incidents and coordinating with suppliers.
- Monitor CRM applications and proactively resolve issues.
- Contribute to solution architecture, documentation, and continuous improvement.
Skills & Experience:
- Dynamics 365 CE customisation (workflows, plugins, APIs, integrations).
- Power Platform: Power Automate.
- Azure services: Logic Apps, API Management, ADF, SSIS.
- Strong experience delivering data solutions in high-volume environments.
- Advanced T-SQL and SQL stored procedure expertise.
- KingswaySoft for integrations and migrations.
- CI/CD pipelines, Git branching, Visual Studio.
- Strong Agile/SCRUM background and understanding of OWASP Top 10.
D365 CE Development & Support Specialist in London employer: Spencer Rose
Join a forward-thinking technology team in the heart of London, where innovation meets collaboration. As a D365 CE Development & Support Specialist, you'll benefit from a hybrid work model that promotes work-life balance, alongside competitive remuneration and excellent benefits. The company fosters a culture of continuous learning and professional growth, ensuring you have the resources and support to thrive in your career while contributing to impactful CRM solutions.
StudySmarter Expert Advice🤫
We think this is how you could land D365 CE Development & Support Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those who work with D365 CE. A friendly chat can lead to insider info about job openings or even referrals that could give you the edge.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your D365 CE projects, customisations, and any cool solutions you've developed. This will help potential employers see what you can bring to the table beyond just your CV.
✨Tip Number 3
Prepare for interviews by brushing up on common D365 CE scenarios and challenges. Think about how you would tackle them and be ready to share your thought process. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace D365 CE Development & Support Specialist in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the D365 CE Development & Support Specialist role. Highlight your experience with Dynamics 365 CE customisation, Power Platform, and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your hands-on development experience and your ability to work in a hybrid environment.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles, especially in CRM solutions or application support. We love seeing candidates who can think on their feet and come up with innovative solutions!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Spencer Rose
✨Know Your D365 CE Inside Out
Make sure you brush up on your knowledge of Dynamics 365 CE customisation, workflows, and integrations. Be ready to discuss specific projects where you've implemented these features, as this will show your hands-on experience and understanding of the platform.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex issues in previous roles, especially in a 2nd/3rd-line support capacity. Highlight your approach to triaging incidents and coordinating with suppliers, as this is crucial for the role.
✨Familiarise Yourself with Agile Practices
Since the role involves working closely with SCRUM teams, be prepared to discuss your experience with Agile methodologies. Share how you've contributed to sprint planning and retrospectives, and how you ensure that business requirements are met efficiently.
✨Understand Release Management Processes
Get a good grasp of IT Release Management and Change Management processes. Be ready to explain how you've managed application releases in the past, including risk control and communication with stakeholders, as this will demonstrate your organisational skills.
