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- Tasks: Lead daily operations for network and datacentre, ensuring smooth performance and compliance.
- Company: Join a leading financial services organisation with a strong presence in EMEA.
- Benefits: Enjoy hybrid working, competitive salary, and an annual discretionary bonus.
- Why this job: Be part of a dynamic team, mentor others, and enhance your skills in a fast-paced environment.
- Qualifications: Experience in network technologies, preferably in financial services; mentoring skills are a plus.
- Other info: Must be within commuting distance to London for two office days per week.
The predicted salary is between 88000 - 88000 £ per year.
London Docklands (Hybrid) £110,000 - £110,000 per annum + annual discretionary bonus
On behalf of a leading financial services organisation, I am seeking an experienced Infrastructure Network Operations Lead to join their growing EMEA team based in London. The Infrastructure Network Operations Lead will play a key role in optimizing the network and datacentre operations. The organisation operates hybrid working; therefore you must be willing to commit to two days per week in their London office and be within reasonable commuting distance.
Responsibilities:
- Lead daily operations tasks, that involve build, deployment, maintenance, and troubleshooting the datacentre and enterprise network, ensuring compliance with change management procedures and operational standards.
- Have a deep understanding of technologies around routing, switching, datacentre clos fabric, next-gen firewalls, VPNs, and cloud (AWS/Azure).
- Develop and maintain clear, concise documentation for all operational processes (runbooks), including network configuration and troubleshooting steps, and change management processes.
- Partner closely with engineering team (Level 3), managed service provider (3rd party) and other cross-functional teams to help resolve complex issues.
- Understand the current infrastructure monitoring capabilities and collaborate with Engineering to streamline alerting to enhance network monitoring.
- Adhere to incident management processes, ensuring rapid response to network issues, minimizing downtime, and coordinating with cross-functional teams for resolution and subsequent RCA, as needed.
- Serve as a liaison between operations and engineering to manage escalations during incident response.
- Provide expert-level support for complex network troubleshooting, including the use of packet capture, CLI, and other monitoring and diagnostic tools to identify and resolve issues across diverse network technologies.
- Mentor a team of network operations professionals, cultivating a culture of continuous learning, collaboration, and accountability, promoting professional growth and success.
Skills / Experience required:
- A background in a similar capacity, preferably within a regulated financial services environment.
- Proven hands-on experience with network technologies within enterprise & datacentre infrastructure, multi-vendor firewall environment (ASA, Firepower, Checkpoint) and AWS in a hybrid setup.
- Good understanding of vendor support services (such as Cisco's SmartNet) and carrier circuit provisioning.
- Strong background in establishing and refining network operations processes, with a focus on documentation, scalability, and continuous improvement.
- Ability to mentor technical teams and collaborate with other cross-functional teams to achieve business objectives.
- Prior experience of working in a NOC environment would be highly advantageous.
Infrastructure Network Operations Lead employer: Spencer Rose
Contact Detail:
Spencer Rose Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Network Operations Lead
✨Tip Number 1
Network with professionals in the financial services sector. Attend industry events or join relevant online forums to connect with people who work in similar roles. This can help you gain insights into the company culture and potentially get a referral.
✨Tip Number 2
Familiarise yourself with the latest trends in network operations, especially in hybrid environments. Being knowledgeable about AWS and Azure will give you an edge, so consider taking online courses or certifications that focus on these technologies.
✨Tip Number 3
Prepare for potential technical interviews by practising your troubleshooting skills. Use tools like packet capture and CLI to simulate real-world scenarios. This hands-on experience will help you demonstrate your expertise during discussions with the hiring team.
✨Tip Number 4
Showcase your leadership abilities by discussing any mentoring or team-building experiences you've had. Highlight how you've cultivated a culture of continuous learning in previous roles, as this aligns well with the responsibilities of the Infrastructure Network Operations Lead.
We think you need these skills to ace Infrastructure Network Operations Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in network operations, particularly in a financial services environment. Emphasise your hands-on experience with technologies like routing, switching, and cloud services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific experiences that demonstrate your ability to lead operations and mentor teams, as well as your familiarity with compliance and change management procedures.
Highlight Key Skills: In your application, clearly outline your skills related to network troubleshooting, documentation, and incident management. Use examples from your past roles to illustrate how you've successfully managed complex network issues.
Show Enthusiasm for Continuous Learning: Express your commitment to professional growth and continuous improvement in your application. Mention any relevant certifications or training you've completed, especially those related to network technologies and operations.
How to prepare for a job interview at Spencer Rose
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with network technologies, especially in enterprise and datacentre environments. Highlight specific projects where you optimised network operations or resolved complex issues, as this will demonstrate your capability to handle the responsibilities of the role.
✨Understand the Company’s Infrastructure
Research the organisation's current infrastructure and any recent developments in their network operations. This knowledge will allow you to ask informed questions and show that you're genuinely interested in how you can contribute to their team.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think of examples from your past experiences where you successfully managed incidents or improved processes, and be ready to explain your thought process and the outcomes.
✨Emphasise Your Mentoring Skills
Since the role involves mentoring a team, be sure to discuss your experience in leading and developing others. Share specific examples of how you've fostered a culture of learning and collaboration within your previous teams.
