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- Tasks: Lead daily network operations, ensuring optimal performance and compliance.
- Company: Join a leading financial services organisation in a dynamic EMEA team.
- Benefits: Enjoy hybrid working, competitive salary, and an annual discretionary bonus.
- Why this job: Be part of a culture that values continuous learning and professional growth.
- Qualifications: Experience in network technologies, preferably in a regulated financial environment.
- Other info: Mentor a team while collaborating with cross-functional experts.
The predicted salary is between 79200 - 110000 £ per year.
London Docklands (Hybrid) £110,000 - £110,000 per annum + annual discretionary bonus
On behalf of a leading financial services organisation, I am seeking an experienced Infrastructure Network Operations Lead to join their growing EMEA team based in London. The Infrastructure Network Operations Lead will play a key role in optimizing the network and datacentre operations. The organisation operates hybrid working; therefore you must be willing to commit to two days per week in their London office and be within reasonable commuting distance.
Responsibilities:
- Lead daily operations tasks, that involve build, deployment, maintenance, and troubleshooting the datacentre and enterprise network, ensuring compliance with change management procedures and operational standards.
- Have a deep understanding of technologies around routing, switching, datacentre clos fabric, next-gen firewalls, VPNs, and cloud (AWS/Azure).
- Develop and maintain clear, concise documentation for all operational processes (runbooks), including network configuration and troubleshooting steps, and change management processes.
- Partner closely with engineering team (Level 3), managed service provider (3rd party) and other cross-functional teams to help resolve complex issues.
- Understand the current infrastructure monitoring capabilities and collaborate with Engineering to streamline alerting to enhance network monitoring.
- Adhere to incident management processes, ensuring rapid response to network issues, minimizing downtime, and coordinating with cross-functional teams for resolution and subsequent RCA, as needed.
- Serve as a liaison between operations and engineering to manage escalations during incident response.
- Provide expert-level support for complex network troubleshooting, including the use of packet capture, CLI, and other monitoring and diagnostic tools to identify and resolve issues across diverse network technologies.
- Mentor a team of network operations professionals, cultivating a culture of continuous learning, collaboration, and accountability, promoting professional growth and success.
Skills / Experience required:
- A background in a similar capacity, preferably within a regulated financial services environment.
- Proven hands-on experience with network technologies within enterprise & datacentre infrastructure, multi-vendor firewall environment (ASA, Firepower, Checkpoint) and AWS in a hybrid setup.
- Good understanding of vendor support services (such as Cisco’s SmartNet) and carrier circuit provisioning.
- Strong background in establishing and refining network operations processes, with a focus on documentation, scalability, and continuous improvement.
- Ability to mentor technical teams and collaborate with other cross-functional teams to achieve business objectives.
- Prior experience of working in a NOC environment would be highly advantageous.
Infrastructure Network Operations Lead employer: Spencer Rose
Contact Detail:
Spencer Rose Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Network Operations Lead
✨Tip Number 1
Network with professionals in the financial services sector, especially those who work in infrastructure and network operations. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the latest trends and technologies.
✨Tip Number 2
Familiarise yourself with the specific technologies mentioned in the job description, such as AWS, Azure, and various firewall systems. Consider obtaining certifications or completing online courses that focus on these areas to demonstrate your commitment and expertise.
✨Tip Number 3
Prepare for potential interviews by practising common technical questions related to network troubleshooting and incident management. Be ready to discuss your past experiences and how you've successfully resolved complex network issues in previous roles.
✨Tip Number 4
Showcase your leadership skills by highlighting any mentoring or team-building experiences you have. Be prepared to discuss how you can foster a culture of continuous learning and collaboration within the team, as this is a key aspect of the role.
We think you need these skills to ace Infrastructure Network Operations Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in network operations, particularly in a financial services environment. Emphasise your hands-on experience with technologies like routing, switching, and cloud services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your skills align with the responsibilities listed. Mention specific experiences where you led operations or mentored teams, as these are key aspects of the job.
Highlight Technical Skills: In your application, clearly outline your technical skills related to network technologies, incident management, and documentation processes. Use bullet points for clarity and ensure you mention any relevant certifications.
Showcase Problem-Solving Abilities: Provide examples in your application of how you've resolved complex network issues in the past. This could include specific incidents where you used diagnostic tools or collaborated with cross-functional teams to achieve a resolution.
How to prepare for a job interview at Spencer Rose
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with network technologies, especially in enterprise and datacentre environments. Highlight specific projects where you optimised network operations or resolved complex issues, as this will demonstrate your capability for the role.
✨Understand the Company’s Infrastructure
Research the organisation's current infrastructure and any recent developments in their network operations. This knowledge will allow you to ask informed questions and show that you're genuinely interested in how you can contribute to their success.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills in real-time situations. Think of examples from your past experiences where you successfully managed incidents or improved processes, and be ready to explain your thought process.
✨Emphasise Your Mentoring Skills
Since the role involves mentoring a team, be sure to discuss your experience in leading and developing others. Share specific examples of how you've fostered a culture of learning and collaboration within your previous teams.
