At a Glance
- Tasks: Design and develop CRM solutions while providing top-notch support and enhancements.
- Company: Join a high-performing tech team in the heart of London.
- Benefits: Up to £86,000 salary, hybrid work, and excellent perks.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make an impact with modern CRM technology and collaborate with dynamic teams.
- Qualifications: Experience in D365 CE, strong SQL skills, and Agile/SCRUM knowledge.
The predicted salary is between 86000 - 86000 £ per year.
A great opportunity has opened for an experienced D365 CE Development & Support Specialist to join a high-performing technology function delivering modern CRM solutions, high-quality engineering, and robust application support across a complex environment. This role suits someone who enjoys a blend of hands-on development, solution design, and 2nd/3rd-line application support, working closely with internal teams, suppliers, and partners to deliver secure, scalable, and reliable CRM platforms. The organisation is pleased to offer this on a hybrid basis with 2 days per week in their London office, therefore you must be within a reasonable commuting distance of this location.
Responsibilities
- Work with business users and SCRUM team to ensure business requirements are defined and agreed, co-ordinating requests for enhancements and developments for IT controlled applications.
- Work with the Development Manager to design, develop, optimise and support CRM applications following development best practices, using the appropriate tools and adhering to the most efficient development process.
- Deliver development and enhancement activities in support of the business raised change requests and releases working closely with the CDITO Teams, Partners and Suppliers.
- Solution architecture and design.
- Quality Assurance, including quality planning and controls for both the business and its suppliers.
- Advice and guidance to business users in support of their application requirements.
- Follow the IT Release Management process and control all IT application releases to the business environment including: Reviewing release planning, Discovery, documentation, resolution and escalation of release dependencies, risks and issues.
- Adherence to IT Change Management process and controls.
- Formal communications to management and stakeholders.
- Coordination of Environment and Configuration Management.
- Coordinate release approval and closure.
- Design, develop and optimise Dynamics 365 CE applications.
- Work with business users and SCRUM teams to refine requirements and deliver enhancements.
- Lead end-to-end release management, including planning, risk control, and change governance.
- Provide 2nd/3rd-line support, triaging incidents and coordinating with suppliers.
- Monitor CRM applications and proactively resolve issues.
- Contribute to solution architecture, documentation, and continuous improvement.
Skills & Experience
- Power Platform: Power Automate.
- Strong experience delivering data solutions in high-volume environments.
- Advanced T-SQL and SQL stored procedure expertise.
- KingswaySoft for integrations and migrations.
- CI/CD pipelines, Git branching, Visual Studio.
- Strong Agile/SCRUM background and understanding of OWASP Top 10.
D365 CE Development & Support Specialist employer: Spencer Rose
Join a forward-thinking organisation in the heart of London, where innovation meets collaboration. As a D365 CE Development & Support Specialist, you will thrive in a dynamic work culture that values professional growth and offers excellent benefits, including a hybrid working model that promotes work-life balance. With opportunities for continuous learning and development, this role is perfect for those looking to make a meaningful impact in a high-performing technology team.
StudySmarter Expert Advice🤫
We think this is how you could land D365 CE Development & Support Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with D365 CE. A friendly chat can lead to insider info about job openings or even referrals that could give you an edge.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your D365 CE projects and any relevant development work. This visual proof of your expertise can really impress potential employers during interviews.
✨Tip Number 3
Prepare for the interview by brushing up on common D365 CE scenarios and challenges. Think about how you've tackled similar issues in the past and be ready to share those experiences with confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace D365 CE Development & Support Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the D365 CE Development & Support Specialist role. Highlight your experience with CRM solutions, development best practices, and any relevant tools you've used. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your experience with Agile/SCRUM and any specific projects that relate to the job.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles, especially in 2nd/3rd-line support or development. We love seeing candidates who can think on their feet and come up with effective solutions!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Spencer Rose
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365 CE. Be ready to discuss your hands-on experience with the platform, including any specific projects you've worked on. Highlight your familiarity with Power Platform tools like Power Automate and your expertise in T-SQL.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex issues in previous roles. Think about times when you provided 2nd/3rd-line support or resolved incidents. This will demonstrate your ability to proactively monitor and resolve CRM application issues.
✨Understand Agile and SCRUM Methodologies
Since this role involves working closely with SCRUM teams, be ready to discuss your experience with Agile methodologies. Share how you've contributed to sprint planning, refined requirements, and delivered enhancements in a collaborative environment.
✨Communicate Clearly and Confidently
Effective communication is key, especially when coordinating with business users and stakeholders. Practice articulating your thoughts clearly, and be prepared to explain technical concepts in a way that non-technical team members can understand.
