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- Tasks: Lead network operations, troubleshoot issues, and optimise datacentre performance.
- Company: Join a leading financial services organisation in the heart of London.
- Benefits: Enjoy hybrid working, competitive salary, and an annual discretionary bonus.
- Why this job: Be part of a dynamic team, mentor others, and enhance your technical skills.
- Qualifications: Experience in network operations, preferably in financial services, with strong technical skills.
- Other info: Opportunity to work closely with engineering teams and develop your career.
The predicted salary is between 80000 - 120000 £ per year.
Docklands, London (Hybrid) £100,000 - £110,000 per annum + annual discretionary bonus
On behalf of a leading financial services organisation, I am seeking an experienced Senior Network Operations Specialist to join their growing EMEA team based in London. The Senior Network Operations Specialist will play a key role in optimizing the network and datacentre operations.
The organisation operates hybrid working; therefore you must be willing to commit to two days per week in their London office and be within reasonable commuting distance.
Responsibilities:
- Lead daily operations tasks, that involve build, deployment, maintenance, and troubleshooting the datacentre and enterprise network, ensuring compliance with change management procedures and operational standards.
- Have a deep understanding of technologies around routing, switching, datacentre clos fabric, next-gen Firewalls, VPNs, and cloud (AWS/Azure).
- Develop and maintain clear, concise documentation for all operational processes (runbooks), including network configuration and troubleshooting steps, and change management processes.
- Partner closely with engineering team (Level 3), managed service provider (3rd party) and other cross-functional teams to help resolve complex issues.
- Understand the current infrastructure monitoring capabilities and collaborate with Engineering to streamline alerting to enhance network monitoring.
- Adhere to incident management processes, ensuring rapid response to network issues, minimizing downtime, and coordinating with cross-functional teams for resolution and subsequent RCA, as needed.
- Serve as a liaison between operations and engineering to manage escalations during incident response.
- Provide expert-level support for complex network troubleshooting, including the use of packet capture, CLI, and other monitoring and diagnostic tools to identify and resolve issues across diverse network technologies.
- Mentor a team of network operations professionals, cultivating a culture of continuous learning, collaboration, and accountability, promoting professional growth and success.
Skills/Experience required:
- A background in a similar capacity, preferably within a regulated financial services environment.
- Proven hands-on experience with network technologies within enterprise & datacentre infrastructure, multi-vendor Firewall environment (ASA, Firepower, Checkpoint) and AWS in a hybrid setup.
- Good understanding of vendor support services (such as Cisco's SmartNet) and carrier circuit provisioning.
- Strong background in establishing and refining network operations processes, with a focus on documentation, scalability, and continuous improvement.
- Ability to mentor technical teams and collaborate with other cross-functional teams to achieve business objectives.
- Prior experience of working in a NOC environment would be highly advantageous.
Senior Network Operations Specialist employer: Spencer Rose Ltd
Contact Detail:
Spencer Rose Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Network Operations Specialist
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in network operations, especially those relevant to financial services. This will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the industry, particularly those who work in similar roles or companies. Attend relevant meetups or webinars to build connections that could provide insights or referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've optimised network operations in previous roles. Highlight your experience with troubleshooting complex issues and collaborating with cross-functional teams, as these are key aspects of the job.
✨Tip Number 4
Showcase your mentoring skills by discussing any experience you have in training or leading teams. The ability to cultivate a culture of continuous learning is crucial for this role, so be ready to share your approach to professional development.
We think you need these skills to ace Senior Network Operations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in network operations, particularly in a financial services environment. Emphasise your hands-on experience with technologies like routing, switching, and cloud services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific experiences that align with the responsibilities listed in the job description, such as mentoring teams or optimising network operations.
Highlight Technical Skills: In your application, clearly outline your technical skills related to network technologies, including any experience with multi-vendor firewall environments and cloud platforms like AWS or Azure. Use specific examples to demonstrate your expertise.
Showcase Problem-Solving Abilities: Provide examples of how you've successfully resolved complex network issues in the past. This could include your approach to incident management or how you’ve collaborated with cross-functional teams to enhance network monitoring.
How to prepare for a job interview at Spencer Rose Ltd
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with network technologies, especially in enterprise and datacentre environments. Highlight specific projects where you optimised network operations or resolved complex issues, as this will demonstrate your capability to handle the responsibilities of the role.
✨Emphasise Documentation Skills
Since the role requires maintaining clear documentation for operational processes, be ready to talk about your experience in creating runbooks and change management processes. Providing examples of how your documentation has improved team efficiency can set you apart.
✨Demonstrate Collaboration Abilities
The position involves working closely with engineering teams and third-party providers. Share experiences where you successfully partnered with cross-functional teams to resolve issues or improve processes, showcasing your ability to work collaboratively in a hybrid environment.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills in real-time network troubleshooting. Practise articulating your thought process when diagnosing issues, using tools like packet capture and CLI, to illustrate your expertise and analytical skills.
