At a Glance
- Tasks: Design, develop, and support innovative CRM solutions using Dynamics 365 CE.
- Company: Join a high-performing tech team in the heart of London.
- Benefits: Up to £86,000 salary, hybrid work, and excellent perks.
- Other info: Opportunity for career growth in a dynamic, collaborative environment.
- Why this job: Make an impact with cutting-edge technology and enhance user experiences.
- Qualifications: Experience in Dynamics 365 CE and strong Agile/SCRUM skills.
The predicted salary is between 86000 - 86000 £ per year.
A great opportunity has opened for an experienced D365 CE Development & Support Specialist to join a high-performing technology function delivering modern CRM solutions, high-quality engineering, and robust application support across a complex environment. This role suits someone who enjoys a blend of hands-on development, solution design, and 2nd/3rd-line application support, working closely with internal teams, suppliers, and partners to deliver secure, scalable, and reliable CRM platforms. The organisation is pleased to offer this on a hybrid basis with 2 days per week in their London office, therefore you must be within a reasonable commuting distance of this location.
Responsibilities:
- Work with business users and SCRUM team to ensure business requirements are defined and agreed, co-ordinating requests for enhancements and developments for IT controlled applications.
- Work with the Development Manager to design, develop, optimize and support CRM applications following development best practices, using the appropriate tools and adhering to the most efficient development process.
- Deliver development and enhancement activities in support of the business raised change requests and releases working closely with the CDITO Teams, Partners and Suppliers.
- Solution architecture and design.
- Quality Assurance, including quality planning and controls for both the business and its suppliers.
- Advice and guidance to business users in support of their application requirements.
- Follow the IT Release Management process and control all IT application releases to the business environment including:
- Reviewing release planning.
- Discovery, documentation, resolution and escalation of release dependencies, risks and issues.
- Adherence to IT Change Management process and controls.
- Formal communications to management and stakeholders.
- Coordination of Environment and Configuration Management.
- Coordinate release approval and closure.
- Design, develop and optimise Dynamics 365 CE applications.
- Work with business users and SCRUM teams to refine requirements and deliver enhancements.
- Lead end-to-end release management, including planning, risk control, and change governance.
- Provide 2nd/3rd-line support, triaging incidents and coordinating with suppliers.
- Monitor CRM applications and proactively resolve issues.
- Contribute to solution architecture, documentation, and continuous improvement.
Skills & Experience:
- Dynamics 365 CE customisation (workflows, plugins, APIs, integrations).
- Power Platform: Power Automate.
- Azure services: Logic Apps, API Management, ADF, SSIS.
- Strong experience delivering data solutions in high-volume environments.
- Advanced T-SQL and SQL stored procedure expertise.
- KingswaySoft for integrations and migrations.
- CI/CD pipelines, Git branching, Visual Studio.
- Strong Agile/SCRUM background and understanding of OWASP Top 10.
D365 CE Development & Support Specialist in London employer: Spencer Rose Ltd
Join a forward-thinking technology team in the heart of London, where innovation meets collaboration. As a D365 CE Development & Support Specialist, you'll benefit from a hybrid work model that promotes work-life balance, alongside competitive remuneration and excellent benefits. The company fosters a culture of continuous learning and professional growth, ensuring you have the resources and support to thrive in your role while contributing to impactful CRM solutions.
StudySmarter Expert Advice🤫
We think this is how you could land D365 CE Development & Support Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with D365 CE. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your D365 CE projects and any customisations you've done. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common D365 CE scenarios and problem-solving questions. Practise explaining your thought process clearly, as communication is key in this role.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it makes tracking your application super easy for us.
We think you need these skills to ace D365 CE Development & Support Specialist in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the D365 CE Development & Support Specialist role. Highlight your experience with Dynamics 365 CE customisation, Power Platform, and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your hands-on development experience and your approach to solution design.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles, especially in 2nd/3rd-line support. We love seeing candidates who can think on their feet and come up with effective solutions!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Spencer Rose Ltd
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365 CE customisation, including workflows, plugins, and integrations. Be ready to discuss specific projects where you've applied these skills, as this will show your hands-on experience and understanding of the platform.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex issues in previous roles, especially in high-volume environments. Highlight your experience with 2nd/3rd-line support and how you triaged incidents effectively, as this will demonstrate your ability to handle challenges in a fast-paced setting.
✨Familiarise Yourself with Agile Practices
Since the role involves working closely with SCRUM teams, be ready to discuss your experience with Agile methodologies. Share specific instances where you've contributed to sprint planning or retrospectives, as this will show that you're a team player who understands the importance of collaboration.
✨Prepare for Technical Questions
Expect to face technical questions related to Azure services, T-SQL, and CI/CD pipelines. Brush up on these topics and be prepared to explain your thought process when designing solutions or optimising applications. This will help you stand out as a knowledgeable candidate who can hit the ground running.
