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- Tasks: Lead daily operations of a high-performance HQ, ensuring seamless facility management.
- Company: Join Spencer - Richardson, a dynamic firm supporting fast-growing, founder-led businesses.
- Benefits: Enjoy a full-time role with opportunities for growth and impact in a vibrant environment.
- Why this job: Shape the future of modern workplaces while collaborating with innovative teams.
- Qualifications: Experience in operations or facilities management; tech-savvy and organised.
- Other info: This is a mid-senior level position ideal for proactive leaders.
The predicted salary is between 36000 - 60000 ÂŁ per year.
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This range is provided by Spencer – Richardson. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
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Lead Associate – Professional Services – Executive Search
Operations & Facilities Lead – High-Performance HQ
Are you a hands-on leader with a passion for precision, performance, and creating world-class workplaces? This is a rare opportunity to take ownership of a high-profile, multi-tenant HQ that’s home to several fast-growing, founder-led businesses.
As the driving force behind daily operations, you’ll ensure the building runs like a well-oiled machine, from facilities and security to vendor management, compliance, budgets, and major fit-outs. You’ll work closely with internal teams, tenants, and contractors to deliver a secure, seamless, and standout experience across every square foot.
This role blends strategic oversight with day-to-day leadership, perfect for someone who thrives on structure, autonomy, and impact.
Key Responsibilities:
- Operations & Facilities Management : Own all building systems and services: from cleaning and access control to HVAC, CCTV, and IT infrastructure. Maintain service excellence across hard and soft FM functions.
- Stakeholder Coordination : Act as the key link between tenants, internal teams, suppliers, and landlords. Onboard new occupants, manage subleases, and ensure smooth daily workflows.
- Compliance & Maintenance : Lead on H&S, GDPR, and audit readiness. Implement preventative maintenance and monitor all regulatory obligations.
- Project & Budget Oversight : Deliver capital works and fit-outs to spec and on budget. Track spend, identify savings, and manage procurement end-to-end.
- Commercial Space Management : Oversee studio/event space hire; from bookings and contracts to operational delivery while maximising building use and revenue potential.
To Be Successful:
- Proven experience in operations, facilities, or workplace management across dynamic, multi-use environments.
- Strong knowledge of building systems, compliance, and supplier performance tracking.
- Exceptional organisational skills and the ability to manage multiple priorities calmly and effectively.
- Tech-literate and data-driven, with experience using CAFM platforms, Google Workspace, Slack, or similar tools.
- Confident stakeholder manager with a solutions-first mindset and a bias for action.
This role offers scope, responsibility, and the chance to shape the operational heart of a high-impact, ambitious team. If you\’re ready to lead from the front and set the standard for how a modern HQ should run – we’d love to hear from you.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other, Project Management, and General Business
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Industries
Technology, Information and Media
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Operations & Facilities Lead employer: Spencer - Richardson
Contact Detail:
Spencer - Richardson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Facilities Lead
✨Tip Number 1
Familiarise yourself with the latest trends in facilities management and operations. Understanding current best practices and technologies, such as CAFM platforms, will help you demonstrate your expertise during discussions.
✨Tip Number 2
Network with professionals in the industry, especially those who have experience in multi-tenant environments. Engaging with them can provide valuable insights and potentially lead to referrals that could boost your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed operations or facilities in previous roles. Highlighting your achievements in stakeholder coordination and compliance will set you apart from other candidates.
✨Tip Number 4
Showcase your tech-savviness by being ready to discuss how you've used tools like Google Workspace and Slack to enhance communication and efficiency in your past roles. This will align well with the expectations for this position.
We think you need these skills to ace Operations & Facilities Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations and facilities management. Use specific examples that demonstrate your ability to manage multiple priorities and lead teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating world-class workplaces. Mention your hands-on leadership style and how it aligns with the responsibilities of the Operations & Facilities Lead role.
Highlight Technical Skills: Emphasise your tech-savviness and familiarity with tools like CAFM platforms, Google Workspace, and Slack. Provide examples of how you've used these tools to improve operational efficiency in previous roles.
Showcase Stakeholder Management Experience: Include specific instances where you successfully coordinated with various stakeholders, such as tenants, suppliers, and internal teams. This will demonstrate your ability to act as a key link in a multi-tenant environment.
How to prepare for a job interview at Spencer - Richardson
✨Showcase Your Leadership Skills
As an Operations & Facilities Lead, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully managed teams and projects in the past, highlighting your hands-on approach and ability to drive performance.
✨Understand Building Systems
Familiarise yourself with the key building systems mentioned in the job description, such as HVAC, CCTV, and IT infrastructure. Being able to discuss these systems intelligently will show your technical knowledge and readiness for the role.
✨Prepare for Stakeholder Management Questions
Expect questions about how you manage relationships with various stakeholders. Think of specific instances where you've coordinated between tenants, suppliers, and internal teams, and be ready to discuss your communication strategies.
✨Demonstrate Your Problem-Solving Skills
The role requires a solutions-first mindset. Prepare to discuss challenges you've faced in previous roles and how you approached solving them. This will illustrate your proactive attitude and ability to handle pressure effectively.
