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- Tasks: Lead daily operations of a high-performance HQ, ensuring seamless facility management.
- Company: Join a dynamic, multi-tenant HQ housing fast-growing, founder-led businesses.
- Benefits: Enjoy autonomy, responsibility, and the chance to shape a modern workplace culture.
- Why this job: Make a real impact in a vibrant environment while managing diverse operations.
- Qualifications: Experience in operations or facilities management; strong organisational and tech skills required.
- Other info: Perfect for hands-on leaders who thrive on structure and stakeholder engagement.
The predicted salary is between 43200 - 72000 £ per year.
Are you a hands-on leader with a passion for precision, performance, and creating world-class workplaces? This is a rare opportunity to take ownership of a high-profile, multi-tenant HQ that’s home to several fast-growing, founder-led businesses.
As the driving force behind daily operations, you’ll ensure the building runs like a well-oiled machine, from facilities and security to vendor management, compliance, budgets, and major fit-outs. You’ll work closely with internal teams, tenants, and contractors to deliver a secure, seamless, and standout experience across every square foot.
This role blends strategic oversight with day-to-day leadership, perfect for someone who thrives on structure, autonomy, and impact.
Key Responsibilities:- Operations & Facilities Management: Own all building systems and services: from cleaning and access control to HVAC, CCTV, and IT infrastructure. Maintain service excellence across hard and soft FM functions.
- Stakeholder Coordination: Act as the key link between tenants, internal teams, suppliers, and landlords. Onboard new occupants, manage subleases, and ensure smooth daily workflows.
- Compliance & Maintenance: Lead on H&S, GDPR, and audit readiness. Implement preventative maintenance and monitor all regulatory obligations.
- Project & Budget Oversight: Deliver capital works and fit-outs to spec and on budget. Track spend, identify savings, and manage procurement end-to-end.
- Commercial Space Management: Oversee studio/event space hire; from bookings and contracts to operational delivery while maximising building use and revenue potential.
- Proven experience in operations, facilities, or workplace management across dynamic, multi-use environments.
- Strong knowledge of building systems, compliance, and supplier performance tracking.
- Exceptional organisational skills and the ability to manage multiple priorities calmly and effectively.
- Tech-literate and data-driven, with experience using CAFM platforms, Google Workspace, Slack, or similar tools.
- Confident stakeholder manager with a solutions-first mindset and a bias for action.
This role offers scope, responsibility, and the chance to shape the operational heart of a high-impact, ambitious team. If you’re ready to lead from the front and set the standard for how a modern HQ should run - we’d love to hear from you.
Operations & Facilities Lead employer: Spencer - Richardson
Contact Detail:
Spencer - Richardson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Facilities Lead
✨Tip Number 1
Familiarise yourself with the latest trends in facilities management and operations. Understanding current best practices will not only help you during interviews but also demonstrate your commitment to excellence in managing a high-performance HQ.
✨Tip Number 2
Network with professionals in the operations and facilities management field. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the role at StudySmarter.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed multiple priorities in previous roles. Highlighting your organisational skills and ability to remain calm under pressure will resonate well with our team.
✨Tip Number 4
Showcase your tech-savviness by being ready to discuss your experience with CAFM platforms and other tools mentioned in the job description. Being able to articulate how you've used technology to enhance operational efficiency will set you apart.
We think you need these skills to ace Operations & Facilities Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations and facilities management. Use specific examples that demonstrate your ability to manage multiple priorities and lead teams effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating world-class workplaces. Mention how your skills align with the key responsibilities outlined in the job description, such as stakeholder coordination and compliance management.
Showcase Your Technical Skills: Emphasise your tech-savviness by mentioning any experience with CAFM platforms or tools like Google Workspace and Slack. This will show that you are well-equipped to handle the operational aspects of the role.
Highlight Leadership Experience: Provide examples of your leadership style and how you've successfully managed teams or projects in the past. This is crucial for demonstrating your capability to lead from the front in a high-performance environment.
How to prepare for a job interview at Spencer - Richardson
✨Showcase Your Leadership Skills
As an Operations & Facilities Lead, you'll need to demonstrate your hands-on leadership style. Prepare examples of how you've successfully managed teams and projects in the past, highlighting your ability to create a structured and efficient work environment.
✨Know Your Building Systems
Familiarise yourself with the key building systems mentioned in the job description, such as HVAC, CCTV, and IT infrastructure. Be ready to discuss your experience with these systems and how you’ve ensured their optimal performance in previous roles.
✨Prepare for Stakeholder Scenarios
Since stakeholder coordination is crucial, think of scenarios where you've effectively managed relationships with tenants, suppliers, or internal teams. Be prepared to share specific examples that showcase your communication and problem-solving skills.
✨Demonstrate Your Budget Management Skills
Budget oversight is a key responsibility in this role. Come equipped with examples of how you've tracked spending, identified savings, and managed procurement processes in your previous positions. This will show your potential employer that you can handle financial responsibilities effectively.
