At a Glance
- Tasks: Lead and manage security services across multiple sites while ensuring client satisfaction.
- Company: Join a values-led security services provider focused on integrity and people-first service.
- Benefits: Enjoy company sick pay, enhanced family leave, and employee discounts.
- Other info: Available for full-time work with some out-of-hours responsibilities.
- Why this job: Be part of a growing organisation with real career growth opportunities and a supportive culture.
- Qualifications: Must have an SIA Front-Line Licence and experience managing multi-site security contracts.
The predicted salary is between 36000 - 60000 £ per year.
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This range is provided by Spencer - Richardson. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
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Lead Associate - Professional Services - Executive Search
A values-led, well-established security services provider is seeking a Contract Manager to oversee a portfolio of sites across across Central London. One day you'll need to wear you're hard hat on site, the next you'll be supporting global prestigious clients.
This is a hands-on leadership role suited for someone who thrives on accountability, is commercially minded, and can operate their contract like it’s their own business - driving performance, engagement, and client satisfaction.
This is a fantastic opportunity to join a growing organisation that places integrity, service, and people at the heart of its mission. You’ll play a vital role in delivering safe, professional, and people-first security services across multiple client locations.
Key Responsibilities:
- Lead & Manage the operational delivery of manned guarding services across multiple sites.
- Act as the main point of contact for client stakeholders, conducting regular performance reviews, KPI meetings, and ensuring service excellence.
- Run your contract like a business. Own the P&L, manage budgets exceeding £5m, forecast accurately, and monitor all financial activity.
- Visit sites regularly to ensure the welfare of officers, consistent service levels, and compliance with internal systems.
- Motivate, coach, and develop site-based teams and direct reports through goal-setting, performance reviews, and daily leadership.
- Maintain clean records and reporting for invoicing, payroll, and internal systems and proactively resolving discrepancies.
- Identify growth opportunities within existing contracts and support business development with insights and leads.
- Ensure compliance with all policies, procedures, and industry regulations.
To Be Successful:
- Valid SIA Front-Line Licence (SG/DS) is essential
- Full UK Driving Licence
- Experience managing multi-site security contracts and large officer teams
- Strong financial awareness, must be confident managing large budgets, forecasting, and reporting
- Exceptional communication and interpersonal skills - client-focused and calm under pressure
- High levels of organisation, with great attention to detail and a proactive approach
- Solid IT skills, especially MS Office and workforce management systems
- A collaborative, values-driven mindset and the resilience to lead by example
- Available to work 0800-1700 as standard with some OOH works
In Return:
- Company Sick Pay Scheme
- Enhanced Family Leave
- Employee Assistance Programme & Welfare Fund
- Cycle to Work Scheme
- Employee Rewards & Discounts
- Real opportunity for career growth in a mission-led business
- Supportive team culture rooted in service, trust, and doing the right thing
For further information, or a confidential conversation, email Natalie - nc@spencer-richardson.com today.
WE CAN ONLY ACCEPT APPLICATIONS FROM CANDIDATES WITH CURRENT ELIGIBILITY TO LIVE AND WORK IN THE UK
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Finance and Customer ServiceIndustries
Security and Investigations
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#J-18808-LjbffrContract Manager | Security Sector in London employer: Spencer - Richardson
Spencer - Richardson is an excellent employer that values its employees by fostering a supportive and family-oriented work culture in Northampton. With comprehensive training and growth opportunities, you will not only enhance your sales skills but also build meaningful relationships with customers in a vibrant community. Join us to be part of a team that celebrates success and encourages personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager | Security Sector in London
✨Tip Number 1
Familiarise yourself with the security sector and its specific challenges. Understanding the nuances of managing multi-site contracts and the importance of compliance will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the security industry, especially those who have experience in contract management. Engaging with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your financial management skills in detail. Be ready to share examples of how you've successfully managed large budgets and improved financial performance in previous roles.
✨Tip Number 4
Showcase your leadership style by preparing anecdotes that highlight your ability to motivate and develop teams. This role requires strong interpersonal skills, so demonstrating your approach to team management is key.
We think you need these skills to ace Contract Manager | Security Sector in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in managing multi-site security contracts and large officer teams. Use specific examples that demonstrate your financial awareness and ability to manage budgets.
Craft a Compelling Cover Letter:In your cover letter, emphasise your leadership skills and how you can drive performance and client satisfaction. Mention your SIA Front-Line Licence and any other qualifications that make you a strong candidate for the role.
Showcase Your Communication Skills:Since exceptional communication is key for this role, consider including examples of how you've successfully managed client relationships or resolved conflicts in previous positions.
Highlight Your Organisational Skills:Detail your experience with maintaining records and reporting for invoicing and payroll. Provide examples of how your attention to detail has positively impacted your previous roles.
How to prepare for a job interview at Spencer - Richardson
✨Showcase Your Financial Acumen
As a Contract Manager, you'll be responsible for managing large budgets and financial forecasting. Be prepared to discuss your experience with P&L management and how you've successfully handled financial challenges in previous roles.
✨Demonstrate Leadership Skills
This role requires strong leadership capabilities. Share examples of how you've motivated and developed teams in the past, particularly in high-pressure environments. Highlight your approach to performance reviews and goal-setting.
✨Emphasise Client-Focused Communication
Exceptional communication skills are crucial for this position. Prepare to discuss how you've built relationships with clients and stakeholders, and provide examples of how you've ensured service excellence through effective communication.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about past experiences where you had to resolve conflicts or improve service delivery, and be ready to explain your thought process.
