At a Glance
- Tasks: Lead the opening of a new hospitality venue and create an exceptional customer experience.
- Company: Join a growing hospitality business with a focus on community and excellence.
- Benefits: Competitive salary, bonuses, profit-sharing, company car, and employee discounts.
- Other info: Enjoy significant autonomy and career progression in a dynamic environment.
- Why this job: Shape a flagship venue and make a lasting impact in Dundee's hospitality scene.
- Qualifications: Experience in hospitality management and strong people skills are essential.
The predicted salary is between 45000 - 55000 £ per year.
Location: Dundee
Workplace: On-site
Employment type: Full-time, Permanent
Package: Competitive base salary, achievable quarterly bonus, profit-sharing opportunity and company car
About the opportunity
Spencer Recruitment is partnering with an established and growing hospitality business to appoint a General Manager for the opening of an exciting new venue in Dundee. This is an excellent opportunity for an experienced hospitality leader to take ownership of a flagship opening, from the initial pre-opening phase through to launch and long-term commercial success. Working closely with the senior leadership team, you will recruit and develop the opening team, establish strong operational standards and create a venue that becomes a recognised destination within the local community.
The role
As General Manager, you will take full responsibility for the successful opening and ongoing performance of the venue. You will be involved before opening day, helping to build the team, establish the operating culture and ensure the venue is ready to deliver an exceptional customer experience from launch.
Your responsibilities will include:
- Leading the pre-opening phase and successful launch of the venue
- Recruiting, training, coaching and retaining a high-performing team
- Establishing a positive and engaging culture for employees and customers
- Delivering consistently high standards of service and operational excellence
- Taking ownership of the venue’s commercial and financial performance
- Managing labour planning, stock control, waste and controllable costs
- Monitoring performance and identifying opportunities to increase sales and profitability
- Working closely with senior leadership to deliver wider business objectives
- Building strong relationships within the Dundee community
- Developing local partnerships, events and initiatives that drive awareness and repeat business
- Ensuring all operational, licensing, health and safety, and compliance standards are maintained
About you
We are looking for an experienced hospitality leader who combines strong commercial awareness with excellent people-management skills. You will ideally have:
- Previous experience as a General Manager within a busy, high-volume hospitality venue
- A strong customer-first and hospitality-led approach
- Proven experience recruiting, developing and motivating teams
- Strong commercial acumen and an understanding of profit, not only sales
- Experience managing labour, stock, budgets and controllable costs
- Excellent organisational, communication and decision-making skills
- The confidence to work independently and take genuine ownership
- A proactive, positive and solutions-focused approach
- An understanding of the Dundee market or a strong desire to become part of the local community
- Experience opening a new venue or leading a team through a period of significant change would be highly advantageous.
What is on offer
- Competitive base salary
- Achievable quarterly performance bonus
- Additional profit-sharing opportunity
- Company car
- The opportunity to shape and lead a major new venue opening
- Significant autonomy and responsibility
- Long-term career progression within a growing hospitality business
- Employee discount
- Free on-site parking
Apply
This is an exciting opportunity for an ambitious hospitality leader to build a team, establish a new venue and make a lasting impact in Dundee. Apply through LinkedIn with your CV or contact Spencer Recruitment for a confidential discussion.
General Manager in Dundee employer: Spencer Recruitment
Join a dynamic and growing hospitality business as a General Manager in Dundee, where you will have the unique opportunity to lead the opening of a flagship venue. With a competitive salary, achievable bonuses, and a focus on employee development, this role offers significant autonomy and the chance to shape a vibrant workplace culture. Embrace the chance to make a lasting impact in the local community while enjoying long-term career progression in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Dundee
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Spencer Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Spencer Recruitment
Don't be shy about reaching out to Spencer Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Dundee
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Spencer Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Spencer Recruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
