At a Glance
- Tasks: Manage sales ledger invoicing and resolve patient queries with empathy and accuracy.
- Company: Join Spencer Private Hospitals, a supportive and equal opportunity employer.
- Benefits: Enjoy free parking, staff discounts, training investment, and annual salary increments.
- Other info: Full-time role with potential for permanent position after 18 months.
- Why this job: Make a difference in finance while working remotely and gaining valuable experience.
- Qualifications: Strong numeracy, customer service experience, and excellent communication skills required.
The predicted salary is between 26532 - 32105 £ per year.
Department: Administration
Location: Remote in Kent – occasional travel to our hospital sites and head office when required.
Salary: £26,532.74 – £32,105.21 per annum subject to qualifications and experience.
Responsibilities
- Perform sales ledger invoicing and manage a complex billing process, requiring high accuracy and attention to detail.
- Handle patient query resolution via telephone and email, ensuring empathy and confidentiality while adhering to credit control/accounting principles.
- Provide support for credit control functions when required.
- Use the patient database, Microsoft Office (Excel, Outlook), and electronic filing systems.
- Work from home with occasional travel to hospital sites and head office as needed.
Qualifications & Experience
- Good numeracy and literacy skills.
- Experience in customer service and working with numbers.
- Strong communication skills and empathy.
- Organised and methodical, able to work under pressure and meet deadlines.
- Team player.
- Aware of confidentiality requirements within a finance environment.
- Willingness to travel between hospital sites and head office for training or meetings.
Benefits
- Free on‑site staff car parking.
- Staff discounts for treatments.
- Investment in staff training.
- Annual salary increment.
- Additional benefits aligned with NHS colleagues.
Employment Details
- Full time: 37.5 hours per week.
- Fixed term: 18 months, with possibility of becoming permanent later.
- Disclosure and Barring check required.
Spencer Private Hospitals is an equal opportunity employer.
Finance Assistant – Sales Ledger Invoicing - Outpatients (18 Month Fixed Term Contract Maternit[...] in Deal employer: Spencer Private Hospitals
Spencer Private Hospitals is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With the flexibility of remote work in Kent and occasional travel to hospital sites, employees benefit from a balanced work-life environment, competitive salary, and comprehensive training opportunities, all while contributing to meaningful patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Finance Assistant – Sales Ledger Invoicing - Outpatients (18 Month Fixed Term Contract Maternit[...] in Deal
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who work in healthcare. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to sales ledger invoicing and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of how you've handled complex billing processes or resolved patient queries in the past. This will demonstrate your attention to detail and empathy, which are key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Finance Assistant – Sales Ledger Invoicing - Outpatients (18 Month Fixed Term Contract Maternit[...] in Deal
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in finance and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your attention to detail and organisational abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Finance Assistant role. Share specific examples of how you've handled billing processes or resolved customer queries in the past.
Showcase Your Tech Skills:Since we use Microsoft Office and electronic filing systems, mention any relevant experience you have with these tools. If you're comfortable with Excel, let us know how you've used it in previous roles!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Spencer Private Hospitals
✨Know Your Numbers
As a Finance Assistant, you'll be dealing with sales ledger invoicing and billing processes. Brush up on your numeracy skills and be prepared to discuss how you've handled numbers in previous roles. Maybe even bring along examples of your work or calculations to showcase your attention to detail.
✨Empathy is Key
You'll be resolving patient queries, so it's crucial to demonstrate your communication skills and empathy during the interview. Think of specific instances where you’ve successfully managed customer concerns, and be ready to share those stories. This will show that you understand the importance of confidentiality and care in a finance environment.
✨Familiarise Yourself with Tools
Since you'll be using Microsoft Office and electronic filing systems, make sure you're comfortable with these tools. If you can, practice using Excel for financial tasks before the interview. Being able to talk confidently about your experience with these applications will give you an edge.
✨Show Your Organisational Skills
The role requires being organised and methodical, especially under pressure. Prepare to discuss how you manage your time and prioritise tasks. You might want to share examples of how you've met deadlines in past jobs, which will highlight your ability to thrive in a busy environment.
