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- Tasks: Lead a dynamic team providing high-quality care in outpatient departments.
- Company: Join a forward-thinking healthcare provider with a commitment to excellence.
- Benefits: Enjoy free parking, staff discounts, pension scheme, and ongoing training.
- Other info: Flexible working hours with opportunities for career growth and development.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: RGN Level 1, outpatient management experience, and strong leadership abilities.
The predicted salary is between 46300 - 52800 £ per year.
We have an exciting opportunity to join our dynamic Outpatient Team! We are looking for a friendly, flexible and motivated Outpatients Manager to manage our forward-thinking Outpatients Departments based in William Harvey Hospital and Kent and Canterbury Hospital. You will work closely with our fantastic nursing team and consultants. You will play a key role in supporting patients who access our consultant‑led clinics, minor surgery, clinical procedures and pre‑operative assessment services. Our department delivers high‑quality care across a broad range of specialties including Ophthalmology, Urology, ENT, Orthopaedics, Dermatology, Paediatrics and General Surgery.
Responsibilities
- Lead an expert team of clinicians who provide safe, high‑quality, and compassionate care to patients across multiple specialties.
- Support and assist clinicians in running outpatient clinics and minor surgical procedures.
- Work collaboratively within a large, multidisciplinary team to maintain smooth and efficient patient flow.
- Contribute to service improvements and act as a positive role model, upholding our CREATE values at all times.
- Support the senior management team to lead the governance agenda for the departments and further develop services.
Working Hours
Full Time: 37.5 hours per week across a 7‑day working rota. The department operates Monday to Saturday between 8:00 am and 8:30 pm. Flexibility to work a variety of day shifts is essential.
Qualifications
- RGN Level 1.
- Teaching and assessing in clinical practice or equivalent.
- Proven post registration experience.
- Outpatient management experience.
- Outstanding leadership skills with experience in a clinical senior post.
- Knowledge of compliance with CQC regulations.
- Proven ability to review, develop and implement OPD services.
- Experience of budget management.
- Experience of producing management reports.
- Experience in surgical pre‑assessment.
- Excellent communication and interpersonal skills.
- IT competence.
- Experience in developing policies and procedures.
- Clinical leadership and team building skills.
- Commitment to professional development.
- Ability to work independently and as part of a multi‑disciplinary team.
- Management of clinical risk.
- Supportive to staff and committed to staff development.
- Ability to problem solve.
- Track record of implementing and developing new services.
- Flexible and tactful.
- Ability to cope under pressure.
- Act as a role model for best practice.
Benefits
- Free on‑site staff car parking.
- Staff discount for treatments.
- Enrolment into a staff pension scheme.
- Investment in staff training.
- Annual salary increment.
- Additional benefits available in line with our NHS colleagues.
- Local retail discounts.
Working Locations
The role is based mainly in Ashford and Canterbury, with occasional travel to other sites such as Margate or Deal.
Equal Opportunity
Spencer Private Hospitals is an equal opportunity employer. This position is subject to a Disclosure and Barring check.
Outpatients Manager in Street employer: Spencer Private Hospitals Ltd
Contact Detail:
Spencer Private Hospitals Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outpatients Manager in Street
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in outpatient services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the latest trends in outpatient care. Show us you’re not just a candidate but a passionate leader ready to contribute to our CREATE values and improve patient services.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the Outpatients Manager role.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing candidates who take the initiative to engage directly with us and showcase their commitment to joining our team.
We think you need these skills to ace Outpatients Manager in Street
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Outpatients Manager role. Highlight your leadership experience, outpatient management skills, and any relevant clinical expertise to show us you're the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your values align with our CREATE principles. Be genuine and let your personality come through!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead teams and improve services. Numbers and outcomes speak volumes, so don’t shy away from sharing your successes!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Spencer Private Hospitals Ltd
✨Know Your Specialties
Familiarise yourself with the various specialties mentioned in the job description, like Ophthalmology and Urology. Be ready to discuss how your experience aligns with these areas and how you can contribute to high-quality patient care.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership experience, especially in a clinical setting. Think about times when you've successfully led a team or improved services, as this will demonstrate your capability to manage the Outpatients Department effectively.
✨Understand Compliance and Governance
Brush up on CQC regulations and governance practices relevant to outpatient services. Being able to discuss how you ensure compliance and improve service quality will show that you’re serious about maintaining high standards.
✨Demonstrate Flexibility and Problem-Solving
Be ready to share instances where you've had to adapt quickly or solve problems under pressure. This role requires flexibility, so showcasing your ability to handle unexpected challenges will make you stand out.