Operational Services Specialist
Operational Services Specialist

Operational Services Specialist

Full-Time 35000 - 45000 ÂŁ / year (est.) No home office possible
Spencer Ogden

At a Glance

  • Tasks: Coordinate with teams to maintain supplier data and ensure compliance.
  • Company: Join a dynamic team at Spencer Ogden, a leader in operational services.
  • Benefits: Competitive salary, career growth, and a supportive work environment.
  • Other info: Fast-paced environment with opportunities for professional development.
  • Why this job: Make an impact by enhancing supplier relationships and compliance efforts.
  • Qualifications: 3-5 years experience in manufacturing or service, strong communication skills.

The predicted salary is between 35000 - 45000 ÂŁ per year.

Spencer Ogden is proud to support our client in searching for an Operational Services Specialist.

Responsibilities

  • Coordinate activities with Supply Chain, Engineering and Project Management to ensure supplier data is maintained and supports our compliance requirements.
  • Liaise with suppliers to gather detailed information, resolve queries and store the data appropriately. Re-contact those suppliers on a regular basis.
  • Build relationships with both individuals and businesses to ensure support for our compliance efforts.
  • Ensure suppliers are made aware of our requirements and respond adequately in a timely and effective manner.
  • Work with any third-party providers to share data and information that enables effectiveness of said third party.
  • Lead the development of reporting tools in a highly visual and meaningful “Dashboard format” to ensure efficient collation, storage and dissemination of Supply Chain data.
  • Provision of regular analytical support and reports that show effectiveness of supplier communications and responsiveness.
  • Proactively align with stakeholders to ensure their reporting requirements are captured, what the data will provide and how the outputs can be used.
  • Raise issues to management where support from either suppliers or supporting functions does not meet the need of our compliance aims.
  • Create and publish supplier correspondence where required following our Notice to Supplier guidelines.
  • Ensure that any feedback from suppliers is responded to in a closed loop fashion. Track open query closure rates.
  • Arrange for supplier reviews as directed.
  • Maintain a clear action status log.

Skills

  • Good communication skills and can articulate plainly and concisely.
  • Good software ability: Microsoft Office applications, database tools, graphical representation of data. Experience of working with reporting tools such as Power BI or similar.
  • Use of internal Project Management software to identify, create and progress milestones and timelines to meet internal and external stakeholder expectations.
  • Demonstrated ability to work with data sources, to analyse source data and to produce compelling executive summaries that drive decision making and enhance project management effectiveness.
  • Able to understand intent of engineering material specifications and drawings.
  • Familiar with Supply Chain Management concepts; delivery management, commercial and contractual implications of work performed.
  • Professional and courteous approach to dealing with others.
  • High energy and enthusiasm when working with others.
  • Problem solver and naturally looks for improvement opportunities.
  • Tenacious with an end-goal focus.
  • Good team player.

Experience

  • Engineering or business administration graduate.
  • 3-5 years’ experience, in a manufacturing or service environment.
  • Proven record of delivering on expectations.
  • Effective in a fast-paced environment and able to prioritize multiple demands from a variety of internal and external stakeholders.
  • Experience within a Material Compliance environment and/or knowledge of regulations such as REACH and RoHS would be an advantage.

Operational Services Specialist employer: Spencer Ogden

At Spencer Ogden, we pride ourselves on fostering a dynamic and inclusive work environment that empowers our employees to thrive. As an Operational Services Specialist, you will benefit from comprehensive training and development opportunities, ensuring your professional growth while working alongside a supportive team dedicated to excellence in supply chain management. Our commitment to innovation and collaboration, combined with a vibrant company culture, makes us an exceptional employer for those seeking meaningful and rewarding careers in the heart of the industry.
Spencer Ogden

Contact Detail:

Spencer Ogden Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operational Services Specialist

✨Tip Number 1

Networking is key! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that a CV just can't.

✨Tip Number 2

Prepare for interviews by researching the company and role thoroughly. Understand their compliance needs and think about how your skills can help them achieve their goals.

✨Tip Number 3

Practice your communication skills! Being able to articulate your thoughts clearly is crucial, especially when liaising with suppliers and stakeholders.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you're serious about the role.

We think you need these skills to ace Operational Services Specialist

Communication Skills
Microsoft Office Applications
Database Tools
Power BI
Project Management Software
Data Analysis
Executive Summarisation
Supply Chain Management
Material Compliance Knowledge
Problem-Solving Skills
Relationship Building
Attention to Detail
Time Management
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Operational Services Specialist role. Highlight relevant experience and skills that match the job description, especially in supply chain management and compliance.

Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Use it to showcase your communication skills and enthusiasm for the position, while also addressing how you can contribute to our compliance efforts.

Showcase Your Data Skills: Since the role involves working with reporting tools and data analysis, be sure to mention any experience you have with software like Power BI or similar. We want to see how you can help us create those impactful dashboards!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive!

How to prepare for a job interview at Spencer Ogden

✨Know Your Stuff

Make sure you understand the key responsibilities of the Operational Services Specialist role. Familiarise yourself with supply chain concepts, compliance requirements, and reporting tools like Power BI. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Show Off Your Communication Skills

Since good communication is crucial for this role, practice articulating your thoughts clearly and concisely. Prepare examples of how you've effectively liaised with suppliers or stakeholders in the past. This will demonstrate your ability to build relationships and resolve queries efficiently.

✨Be a Problem Solver

Think of specific instances where you've identified issues and implemented solutions. Highlight your tenacity and focus on end-goals. Employers love candidates who can showcase their problem-solving skills, especially in fast-paced environments like this one.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values. Ask about their compliance efforts or how they measure supplier effectiveness to demonstrate your interest in the position.

Operational Services Specialist
Spencer Ogden

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