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- Tasks: Oversee workplace experience and ensure top-notch customer service.
- Company: Join a global leader in Integrated Facilities Management.
- Benefits: Dynamic work environment with opportunities for professional growth.
- Why this job: Make a real impact on workplace experiences and build lasting relationships.
- Qualifications: Experience in Facilities Management and strong problem-solving skills.
- Other info: Collaborate with top FM professionals and embrace diversity.
The predicted salary is between 28800 - 43200 £ per year.
We are working alongside a Global Integrated Facilities Management services firm. Our client delivers best in class Facilities Management services to a Global technology firm who occupy a modern workplace. We are looking for an experienced Facilities Coordinator, who is client focused and dedicated to providing their clients with the best possible workplace experience.
The key responsibilities of the role will be:
- Oversee Front of House / Workplace Experience – ensuring the highest standard of customer service.
- Primary contact for FM and workplace related enquiries.
- Responsible for the day to day delivery of FM activities and management of FM delivery partners.
- Drive FM delivery partners ensuring the timely execution of planned and reactive work orders in accordance with Service Level Agreements.
- Ensure compliance with health, safety and environmental requirements.
- Support Regional FM in progression on projects additional to scope of contract.
- Conduct site audits, inspections and daily floor walks as agreed.
- Be visible to all users and develop client relationships to drive customer and workplace excellence.
- Liaise with FM delivery teams and site Landlord to schedule repairs and investigate faults.
- Collaborate with peers across your peer group to share best practice.
- Assist with reconfiguration of meeting rooms when required.
- Assistance with small office moves.
Skills and Experience:
- Facilities Management or Workplace Services experience.
- Proactive, innovative and responsive.
- Able to multi-task and work under pressure.
- Problem solver and solutions orientated.
- An IOSH or Nebosh qualification would be a benefit but not essential.
- IT Skills: Outlook, Excel, Word, PowerPoint.
This is a genuine opportunity to work with a progressive and innovative employer. They are a business pushing to the front of the Integrated FM world. You will make enduring professional relationships and work alongside some of the best FM professionals in the business. If you are focused on aspiration, they will embrace that.
SPENCER MARSHALL values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
Facilities Coordinator employer: Spencer Marshall Ltd
Contact Detail:
Spencer Marshall Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the Facilities Management world. Attend industry events or join online forums to meet people who can help you land that Facilities Coordinator role.
✨Tip Number 2
Show off your skills! When you get an interview, be ready to discuss specific examples of how you've improved workplace experiences in the past. We want to hear about your problem-solving skills and how you’ve driven customer excellence.
✨Tip Number 3
Be proactive! If you see a job you like on our website, don’t just sit back. Follow up with a friendly email to express your enthusiasm. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Stay organised! Keep track of your applications and follow up on them. A simple check-in can remind employers of your interest and keep you top of mind as they make their decisions.
We think you need these skills to ace Facilities Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your Facilities Management or Workplace Services experience, and don’t forget to showcase your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Facilities Coordinator role. Mention your client-focused approach and how you can drive workplace excellence.
Showcase Your IT Skills: Since the role requires proficiency in Outlook, Excel, Word, and PowerPoint, make sure to mention your experience with these tools. If you have any specific examples of how you've used them in previous roles, share those too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen on joining our team!
How to prepare for a job interview at Spencer Marshall Ltd
✨Know Your Facilities Management Basics
Brush up on your knowledge of facilities management principles and practices. Be ready to discuss how you’ve successfully managed workplace experiences in the past, and think about specific examples that showcase your problem-solving skills.
✨Showcase Your Customer Service Skills
Since this role is all about client focus, prepare to share instances where you’ve gone above and beyond for clients. Highlight your ability to build relationships and ensure a high standard of service, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to FM activities. Think through how you would handle urgent requests or manage multiple tasks under pressure. Practising these scenarios can help you articulate your thought process clearly.
✨Demonstrate Your IT Proficiency
Familiarise yourself with the software tools mentioned in the job description, like Outlook, Excel, and PowerPoint. Be prepared to discuss how you’ve used these tools in previous roles to enhance efficiency and communication within your team.
