Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with residents and ensure their needs are met during projects.
- Company: Join a leading main contractor in the Social Housing sector.
- Benefits: Enjoy a competitive salary, car allowance, and opportunities for growth.
- Why this job: Make a real impact in residents' lives while working in a supportive team environment.
- Qualifications: Passion for customer service and strong communication skills required.
- Other info: Based in North West London, this role is perfect for those who want to make a difference.
Role: Resident Liaison Officer
Location: West Sussex
Salary: £29,000 – £33,000 (Basic Salary) – Dependant on Experience, & Company Vehicle
Why Join Us?
Are you passionate about delivering outstanding customer service and ensuring residents feel supported during essential home improvements? Were looking for a Resident Liaison Officer (RLO) to be a key member of ateam click apply for full job details
Resident Liaison Officer employer: Spencer & James Limited
Contact Detail:
Spencer & James Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer
✨Tip Number 1
Familiarize yourself with the social housing sector and current issues residents face. This knowledge will help you engage effectively during interviews and demonstrate your commitment to making a difference.
✨Tip Number 2
Highlight any previous experience in customer service or community engagement roles. Be ready to share specific examples of how you've positively impacted residents or clients in the past.
✨Tip Number 3
Prepare to discuss your communication skills and how you handle difficult situations. As a Resident Liaison Officer, you'll need to navigate various challenges, so showcasing your problem-solving abilities is key.
✨Tip Number 4
Research the main contractor's projects and values. Understanding their mission and recent developments will allow you to tailor your conversation and show that you're genuinely interested in joining their team.
We think you need these skills to ace Resident Liaison Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Resident Liaison Officer position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or social housing. Use specific examples that demonstrate your ability to engage with residents and resolve issues effectively.
Showcase Your Passion: Express your passion for delivering exceptional customer service in your application. Share personal anecdotes or experiences that illustrate your commitment to making a positive impact in the lives of residents.
Proofread Your Application: Before submitting your application, carefully proofread your documents. Check for spelling and grammatical errors, and ensure that your writing is clear and professional.
How to prepare for a job interview at Spencer & James Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you made a positive impact on residents or clients.
✨Understand the Social Housing Sector
Familiarize yourself with the challenges and opportunities within the social housing sector. Being knowledgeable about current trends and issues will demonstrate your commitment and readiness for the role.
✨Highlight Your Communication Skills
As a Resident Liaison Officer, strong communication skills are essential. Prepare to discuss how you effectively communicate with diverse groups of people and resolve conflicts in a professional manner.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask the interviewers about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
