Triage and Prevention Officer

Triage and Prevention Officer

Full-Time 19 € / hour No home office possible
Spencer Clarke Group

At a Glance

  • Tasks: Provide housing advice and conduct homelessness assessments to help those in need.
  • Company: Join a supportive local authority team dedicated to making a difference.
  • Benefits: Competitive pay, flexible hours, and a chance to make a real impact.
  • Other info: 3-6 month contract with potential for extension and career growth.
  • Why this job: Be a frontline hero in preventing homelessness and supporting your community.
  • Qualifications: Experience in housing options and knowledge of relevant legislation required.

Spencer Clarke Group are seeking a Triage and Prevention Officer for a Local Authority Client in Bexley. In this role you will provide frontline housing options advice and deliver statutory homelessness assessments to help prevent and relieve homelessness in accordance with current legislation and guidance.

Duties:

  • Provide housing options advice and carry out initial homelessness triage assessments
  • Deliver statutory homelessness duties in line with the Housing Act 1996 and relevant legislation
  • Work to prevent and relieve homelessness through early intervention and case management
  • Liaise with customers, landlords, and partner agencies to secure suitable housing solutions

Qualifications and Experience:

  • Experience working in housing options, homelessness prevention, or statutory homelessness services
  • Strong working knowledge of the Housing Act 1996 (Part VI & VII) and Homelessness Reduction Act 2017
  • Proven ability to assess homelessness applications and make lawful, well-reasoned decisions
  • Experience managing a busy caseload in a fast-paced local authority environment.

What's on offer:

  • Salary: £19+ph *may negotiate higher for exceptional candidates, based on experience*
  • Contract type: 3-6 months minimum
  • Hours: Monday to Friday, 36 hours per week

How to apply:

Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham.

Triage and Prevention Officer employer: Spencer Clarke Group

Spencer Clarke Group is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional development. As a Triage and Prevention Officer in Bexley, you will have the opportunity to make a meaningful impact on the community by helping to prevent homelessness, while enjoying competitive pay and a flexible working environment that fosters growth and collaboration.

Spencer Clarke Group

Contact Detail:

Spencer Clarke Group Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Triage and Prevention Officer

Tip Number 1

Network like a pro! Reach out to people in the housing sector, especially those who work with local authorities. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Prepare for interviews by brushing up on your knowledge of the Housing Act 1996 and the Homelessness Reduction Act 2017. We want you to be ready to discuss how you can apply this knowledge in real-life scenarios.

Tip Number 3

Showcase your experience managing a busy caseload. Think of examples where you successfully juggled multiple cases and how you prioritised tasks. This will demonstrate your ability to thrive in a fast-paced environment.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Triage and Prevention Officer

Housing Options Advice
Statutory Homelessness Assessments
Knowledge of Housing Act 1996
Knowledge of Homelessness Reduction Act 2017
Case Management
Customer Liaison
Decision-Making Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Triage and Prevention Officer role. Highlight your experience in housing options and statutory homelessness services, and don’t forget to mention your knowledge of the Housing Act 1996!

Showcase Relevant Experience:When writing your application, focus on your proven ability to assess homelessness applications and manage a busy caseload. We want to see how your past experiences make you the perfect fit for this role.

Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Spencer Clarke Group

Know Your Legislation

Make sure you brush up on the Housing Act 1996 and the Homelessness Reduction Act 2017. Being able to discuss these laws confidently will show that you understand the framework within which you'll be working.

Showcase Your Experience

Prepare specific examples from your past roles where you've successfully managed a caseload or provided housing options advice. This will help demonstrate your practical experience and problem-solving skills in real-life situations.

Practice Your Triage Skills

Think about how you would approach initial homelessness assessments. You might be asked to role-play a scenario, so being ready to articulate your thought process and decision-making will set you apart.

Engage with Stakeholders

Be prepared to discuss how you would liaise with customers, landlords, and partner agencies. Showing that you can communicate effectively and build relationships is key in this role.