At a Glance
- Tasks: Support and enhance the NEC system for users, ensuring top-notch functionality and reporting.
- Company: Join a dynamic team in Greater London with a focus on customer support.
- Benefits: Earn £650 per day, enjoy hybrid working, and access professional development.
- Why this job: Make a real difference by optimising system use and supporting users effectively.
- Qualifications: Experience with NEC systems and strong analytical skills are essential.
- Other info: Great opportunity for career growth in a supportive environment.
My client in Greater London are looking to appoint a talented NEC Technical Support Officer on a Contract basis.
My client are seeking a proactive and customer-focused NEC Technical Support Officer to support and develop the effective use of the NEC system across the organisation. This role plays a key part in ensuring system users are fully supported, system functionality is maximised, and high-quality, bespoke reporting meets service needs.
What's on offer:
- Salary: £650 per day, Inside IR35 (negotiable based on experience)
- Hybrid working
- Contract type: Contract
- Monday - Friday
About the role:
- Provide high-quality day-to-day support to users of the NEC system
- Work with team members and system users to develop and maximise system functionality
- Design and deliver bespoke reports in response to service and user needs
- Support learning and development by coaching and assisting system users
About you:
- Extensive experience in a similar role
- Experience supporting complex IT or business systems (NEC experience Essential)
- Strong analytical skills, with experience producing reports and interpreting data
- Local Authority experience is essential
How to apply:
Once your CV is received, if you are successful you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion.
About Spencer Clarke Group:
Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way.
When you join us, you will receive:
- Access to a wide range of temporary and permanent opportunities
- Free DBS checks
- Post Placement Aftercare
- Loyalty reward scheme and regular competitions for our agency professionals
NEC Technical Support Officer employer: Spencer Clarke Group
Contact Detail:
Spencer Clarke Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NEC Technical Support Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with NEC systems. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to technical support and NEC systems. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills through a portfolio! If you’ve designed reports or improved system functionality in previous roles, gather examples to discuss during interviews. This will help us see your hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for proactive candidates like you who are ready to make an impact.
We think you need these skills to ace NEC Technical Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the NEC Technical Support Officer role. Highlight your relevant experience with NEC systems and any local authority work you've done. We want to see how your skills match what we're looking for!
Showcase Your Analytical Skills: Since strong analytical skills are a must, include examples of reports you've produced or data you've interpreted in previous roles. This will help us see your capability in action and how you can contribute to our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Spencer Clarke Group
✨Know Your NEC Inside Out
Make sure you brush up on your NEC system knowledge before the interview. Understand its functionalities and be ready to discuss how you've supported users in the past. This will show that you're proactive and well-prepared.
✨Showcase Your Analytical Skills
Prepare examples of reports you've created or data you've interpreted in previous roles. Being able to demonstrate your analytical skills with real-life scenarios will impress the interviewers and highlight your suitability for the role.
✨Emphasise Customer Focus
Since this role is customer-focused, think of instances where you've gone above and beyond to support users. Share stories that illustrate your commitment to providing high-quality support and how you’ve helped users maximise their experience with the system.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's use of the NEC system and how they envision the role evolving. This shows your genuine interest in the position and helps you assess if it's the right fit for you.