At a Glance
- Tasks: Manage housing patches and support residents in creating safe, clean neighbourhoods.
- Company: Join Spencer Clarke Group, a dynamic local authority client in Manchester.
- Benefits: Competitive pay starting at £18+ph, with potential for negotiation based on experience.
- Other info: Flexible contract of 3-6 months with Monday to Friday hours.
- Why this job: Make a real difference in people's lives while enhancing community wellbeing.
- Qualifications: Experience in housing management or customer service, especially with vulnerable populations.
The predicted salary is between 37500 - 45000 £ per year.
Spencer Clarke Group are seeking a Housing Officer for a Local Authority Client in Manchester. In this role you will manage a housing patch, working with residents and partners to resolve tenancy and estate issues and help create safe and clean neighbourhoods.
Duties:
- Manage a designated housing patch, acting as the main contact for tenants and estate issues.
- Carry out tenancy visits and support residents to sustain their tenancies and wellbeing.
- Respond to and resolve issues such as ASB, fly-tipping, safeguarding concerns, and repairs.
- Work with internal teams and external partners to improve estates and neighbourhood outcomes.
Qualifications and Experience:
The successful candidate will have the following skills / experience:
- Experience in housing management, tenancy sustainment, or frontline customer service.
- Experience dealing with complex or sensitive issues such as ASB, safeguarding, or complaints.
- Experience working with vulnerable people and supporting positive outcomes.
- Experience working collaboratively with internal teams and external partner agencies.
What's on offer:
- Salary: £18+ph (may negotiate higher for exceptional candidates, based on experience)
- Contract type: 3-6 months minimum
- Hours: Monday to Friday, 35 hours per week
How to apply:
Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on 01772 954200.
Housing Officer in Manchester employer: Spencer Clarke Group
At Spencer Clarke Group, we pride ourselves on being an excellent employer, offering a supportive work culture that values collaboration and community impact. As a Housing Officer in Manchester, you will have the opportunity to make a real difference in residents' lives while benefiting from competitive pay, professional development opportunities, and a commitment to employee wellbeing. Join us in creating safe and thriving neighbourhoods, where your contributions are recognised and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching common questions related to housing management and tenancy issues. Practise your responses, focusing on your experience with ASB and supporting vulnerable residents – these are key areas for the Housing Officer role.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss specific examples of how you've tackled complex issues in the past. This will demonstrate your ability to handle the challenges that come with managing a housing patch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Housing Officer in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in housing management and dealing with sensitive issues. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting residents and creating safe neighbourhoods. We love seeing genuine enthusiasm for the role!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially when it comes to complex issues like ASB or safeguarding.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Spencer Clarke Group
✨Know Your Housing Issues
Familiarise yourself with common housing issues like anti-social behaviour (ASB), tenancy sustainment, and safeguarding. Being able to discuss these topics confidently will show that you understand the challenges faced by residents and can handle sensitive situations.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed complex issues or supported vulnerable individuals. This will help demonstrate your hands-on experience and ability to work collaboratively with both internal teams and external partners.
✨Engage with the Community
Research the local community in Manchester and be ready to discuss how you would engage with residents to create safe and clean neighbourhoods. Showing that you care about the community will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the organisation. Inquire about their current initiatives for improving neighbourhood outcomes or how they support their staff in dealing with challenging situations. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
