At a Glance
- Tasks: Manage housing services for older and vulnerable residents, ensuring safe and sustainable homes.
- Company: Join a supportive local authority team dedicated to community welfare.
- Benefits: Competitive pay, flexible hours, and a chance to make a real difference.
- Other info: 9-month contract with potential for extension and career growth.
- Why this job: Help improve lives while gaining valuable experience in housing management.
- Qualifications: Experience in housing management and dealing with complex resident issues.
The predicted salary is between 43800 - 46800 £ per year.
Spencer Clarke Group are seeking a Housing Officer for a Local Authority Client in Kingston. In this role you will deliver a housing management service for older and vulnerable residents, ensuring safe homes and sustainable tenancies.
Duties:
- Deliver day-to-day housing management for older and vulnerable residents across a designated patch.
- Carry out tenancy visits, sign-ups, audits, and manage void properties.
- Respond to ASB, safeguarding concerns, and tenancy issues in line with policy.
- Inspect schemes and communal areas to ensure health, safety, and repair standards are met.
Qualifications and Experience:
- Experience in housing or tenancy management within a public sector or similar environment.
- Experience carrying out property visits, inspections, and tenancy-related casework.
- Experience dealing with ASB, safeguarding, or complex resident issues.
- Experience using IT systems to manage cases, records, and service delivery data.
What's on offer:
- Salary: £21+ph (may negotiate higher for exceptional candidates, based on experience)
- Contract type: 9 months minimum
- Hours: Monday to Friday, 36 hours per week
How to apply:
Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on 01772 954200.
Housing Officer in Kingston upon Thames employer: Spencer Clarke Group
Spencer Clarke Group is an exceptional employer, offering a supportive work culture that prioritises the well-being of both employees and the vulnerable residents they serve. With a focus on professional development and meaningful community impact, employees can expect to grow their skills in housing management while enjoying a collaborative environment in the vibrant area of Kingston.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Kingston upon Thames
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with older and vulnerable residents. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get an interview, be ready to share specific examples of how you've handled tenancy issues or ASB in the past. We want to see your experience in action!
✨Tip Number 3
Research the organisation! Knowing their values and recent projects can help you tailor your answers during interviews. Plus, it shows you're genuinely interested in working with them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive roles listed that you won’t find anywhere else.
We think you need these skills to ace Housing Officer in Kingston upon Thames
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in housing or tenancy management. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Showcase Your Soft Skills:As a Housing Officer, you'll be dealing with vulnerable residents and complex issues. We love seeing candidates who can demonstrate empathy, communication skills, and problem-solving abilities in their applications.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the heart of your experience and qualifications.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Spencer Clarke Group
✨Know Your Stuff
Make sure you brush up on housing management principles, especially those related to older and vulnerable residents. Familiarise yourself with the local authority's policies on tenancy management, ASB, and safeguarding. This will show that you're not just interested in the role but also understand the specific challenges it entails.
✨Showcase Your Experience
Prepare examples from your past work that highlight your experience in property visits, inspections, and handling complex resident issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewer to see how your skills align with their needs.
✨Demonstrate Empathy and Communication Skills
As a Housing Officer, you'll be dealing with vulnerable residents. Be ready to discuss how you've effectively communicated with residents in the past, especially in sensitive situations. Highlight your ability to listen actively and respond appropriately to their concerns.
✨Familiarise Yourself with IT Systems
Since the role involves using IT systems for case management, make sure you can talk about your experience with similar software. If you’ve used specific systems before, mention them. If not, express your willingness to learn and adapt quickly to new technologies.
