At a Glance
- Tasks: Administer Business Rates accounts and manage customer enquiries with a focus on service.
- Company: Join a local authority in Folkestone dedicated to community service.
- Benefits: Competitive pay at £18ph+, flexible contract, and a supportive work environment.
- Other info: Opportunity for career growth in a dynamic local government setting.
- Why this job: Make a difference in your community while gaining valuable experience in finance and administration.
- Qualifications: Experience in Business Rates or customer service roles is essential.
Spencer Clarke Group are seeking a Housing Income and Corporate Debt Officer for a local authority in Folkestone. In this role, you will administer Business Rates accounts, maximise council revenue and deliver an efficient, customer-focused service.
Duties:
- Administer Business Rates accounts, including billing, reliefs, exemptions, refunds and account amendments.
- Manage customer enquiries and provide accurate advice in line with current legislation and council procedures.
- Maintain property and account records, liaising with internal teams and external organisations such as the Valuation Office Agency.
- Support the collection and recovery of Business Rates income through effective case management and debt recovery processes.
Qualifications and Experience:
- Recent experience in Business Rates, Revenues or a similar administrative/customer service role.
- Good working knowledge of Business Rates legislation and administration.
- Experience using Microsoft Office and revenue management systems (e.g. NEC/NDR) is desirable.
- Strong organisational, communication and customer service skills with excellent attention to detail.
What's on offer:
- Salary: £18ph+ *may negotiate higher for exceptional candidates, based on experience*
- Contract type: 3-6 months minimum
- Hours: Monday to Friday, 37 hours per week
How to apply:
Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Income and Corporate Debt Officer in Folkestone
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Housing Income and Corporate Debt Officer in Folkestone
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Spencer Clarke Group
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Spencer Clarke Group.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Spencer Clarke Group that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
