Enterprise Architect (Contact Centres)

Social network you want to login/join with: Enterprise Architect (Contact Centres), London col-narrow-left Client: Spencer Clarke Group Location: London, United Kingdom Job Category: Other – EU work permit required: Yes col-narrow-right Job Reference: 3c274c6f3c2e Job Views: 6 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: About the role: Based in Greater London (Hybrid – one day per month on site): Map the As-Is landscape for the contact centre Create the blueprint for the integrations with the various systems Lead the research/discovery and create the documentation that completes the business case for the Resident Experience Programme. About you: You will have the following skillsets or experiences: Extensive knowledge and experience of Contact Centres. Extensive Public Sector / Local Authority experience. As-Is landscaping on a large scale Experience maturing functions. What’s on offer: *negotiable based on experience *please submit your CV with the rate you require #J-18808-Ljbffr