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- Tasks: Provide frontline housing advice and help prevent homelessness in a supportive role.
- Company: Join a local authority in Cambridge dedicated to making a difference.
- Benefits: Gain valuable experience, work regular hours, and contribute to your community.
- Other info: Contract for 3-6 months with a full-time schedule.
- Why this job: Make a real impact by helping individuals secure sustainable housing solutions.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Spencer Clarke Group are seeking a Housing Advice Officer for a Local Authority Client in Cambridge. In this role, you will provide frontline housing advice and help prevent and relieve homelessness.
- Provide frontline housing advice, triage and emergency accommodation arrangements
- Assess homelessness applications and make statutory decisions
- Work proactively to prevent homelessness and agree Personal Housing Plans
- Liaise with partners and manage a caseload to secure sustainable housing outcomes
- Providing high-quality customer service in a frontline or advisory role
- Interpreting and applying legislation, policy or procedural guidance
Contract type: 3-6 months minimum
Hours: Monday to Friday, 37 hours per week
Housing & Homelessness Officer in Cambridge employer: Spencer Clarke Group
Contact Detail:
Spencer Clarke Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing & Homelessness Officer in Cambridge
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can give you a recommendation.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing legislation and policies. We recommend practising common interview questions related to homelessness prevention and customer service to show you're ready to hit the ground running.
✨Tip Number 3
Showcase your passion for helping others! When you get the chance to speak with potential employers, share your experiences and motivations for wanting to work in housing advice. Authenticity goes a long way in making a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Housing & Homelessness Officer in Cambridge
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing & Homelessness Officer role. Highlight your experience in providing housing advice and any relevant legislation knowledge. We want to see how you can bring your unique skills to our team!
Showcase Your Customer Service Skills: Since this role involves frontline customer service, don’t forget to mention any previous experience in similar roles. We love candidates who can demonstrate their ability to handle challenging situations with empathy and professionalism.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to explain your qualifications and experiences. We appreciate a well-structured application that makes it easy for us to see why you’re a great fit!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be done in no time!
How to prepare for a job interview at Spencer Clarke Group
✨Know Your Housing Legislation
Make sure you brush up on the relevant housing legislation and policies before your interview. Understanding the legal framework will not only help you answer questions confidently but also demonstrate your commitment to the role.
✨Showcase Your Customer Service Skills
Since this role involves providing high-quality customer service, think of specific examples from your past experiences where you've excelled in this area. Be ready to discuss how you handled difficult situations and ensured positive outcomes for clients.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in real-life situations. Practice articulating how you would approach cases involving homelessness prevention and emergency accommodation arrangements.
✨Research the Local Authority
Familiarise yourself with the local authority's housing policies and any recent initiatives they’ve launched. This knowledge will help you tailor your responses and show that you're genuinely interested in contributing to their goals.