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- Tasks: Provide frontline housing advice and help prevent homelessness in a supportive role.
- Company: Join a local authority team dedicated to making a difference in Cambridge.
- Benefits: Gain valuable experience, work regular hours, and contribute to your community.
- Other info: Contract position with potential for career growth in the housing sector.
- Why this job: Make a real impact by helping individuals secure sustainable housing solutions.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Spencer Clarke Group are seeking a Housing Advice Officer for a Local Authority Client in Cambridge. In this role, you will provide frontline housing advice and help prevent and relieve homelessness.
- Provide frontline housing advice, triage and emergency accommodation arrangements
- Assess homelessness applications and make statutory decisions
- Work proactively to prevent homelessness and agree Personal Housing Plans
- Liaise with partners and manage a caseload to secure sustainable housing outcomes
- Providing high-quality customer service in a frontline or advisory role
- Interpreting and applying legislation, policy or procedural guidance
Contract type: 3-6 months minimum
Hours: Monday to Friday, 37 hours per week
Housing Data Officer in Cambridge employer: Spencer Clarke Group
Contact Detail:
Spencer Clarke Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Data Officer in Cambridge
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing legislation and policies. We recommend practising common interview questions related to homelessness prevention and customer service to show you're ready to hit the ground running.
✨Tip Number 3
Showcase your passion for helping others! When you get the chance to speak with potential employers, share your experiences in providing frontline advice and how you've made a difference in people's lives. It’s all about that personal touch!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to stay updated on new roles as they come in.
We think you need these skills to ace Housing Data Officer in Cambridge
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Data Officer role. Highlight your experience in providing housing advice and managing caseloads, as this will show us you understand the job and can hit the ground running.
Showcase Your Customer Service Skills: Since this role involves frontline customer service, don’t forget to mention any relevant experience you have. We want to see how you've successfully helped others in similar situations, so share those stories!
Demonstrate Your Knowledge of Legislation: We’re looking for someone who can interpret and apply housing legislation effectively. Make sure to include any relevant qualifications or experiences that showcase your understanding of housing policies and procedures.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you promptly!
How to prepare for a job interview at Spencer Clarke Group
✨Know Your Housing Legislation
Make sure you brush up on the relevant housing legislation and policies before your interview. Understanding the legal framework will not only help you answer questions confidently but also demonstrate your commitment to providing accurate advice.
✨Showcase Your Customer Service Skills
Since this role involves frontline housing advice, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or helped clients feel supported.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Practice responding to hypothetical situations related to homelessness prevention and personal housing plans, as this will show your ability to think on your feet.
✨Research the Local Authority
Familiarise yourself with the local authority's housing policies and any recent initiatives they’ve launched. This knowledge will help you tailor your answers and show that you're genuinely interested in contributing to their goals.