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- Tasks: Manage SEND cases and appeals, promoting early resolutions and attending tribunal hearings.
- Company: Spencer Clarke Group connects talented professionals with rewarding opportunities in local authorities.
- Benefits: Enjoy a fully remote role with competitive pay of up to £450 per day.
- Why this job: Make a real impact on children's lives while working flexibly in a supportive environment.
- Qualifications: Strong understanding of SEND legislation and experience in handling appeals and complaints required.
- Other info: Initial contract of 3-6 months with potential for extension.
The predicted salary is between 36000 - 54000 £ per year.
Up to £450 per day
3 - 6 month initial contract
Fully remote working
Spencer Clarke Group are seeking an experienced SEND Tribunal & Complaints Officer to efficiently manage cases and appeals relating to the provision for children and young people with Special Educational Needs and Disabilities (SEND). Working as part of a local authority team in London, the SEND Tribunal & Complaints Officer will promote early resolution in order to reduce the number of formal tribunal hearings wherever possible.
Essential Requirements:
- Strong understanding of current SEND legislation with experience in representing local authorities at SEND tribunals.
- Proven experience in handling and resolving SEND appeals and complaints.
- Ability to resolve conflicts through mediation and negotiation.
Duties include but not limited to:
- Represent the Local Authority by preparing for and attending tribunal hearings.
- Collate and co-ordinate casework, ensuring all documentation is submitted within statutory timescales.
- Act as the main point of contact for families and stakeholders involved in appeals and mediation.
Skills required:
- Ability to manage complex cases with proficiency and empathy.
- Analytical thinker with effective problem-solving skills.
- Highly effective in both written and spoken communication.
How to apply:
If you are interested in this role, click the apply button or contact Richard on 01772 954200 for more information.
SEND Tribunal & Complaints Officer employer: Spencer Clarke Group Ltd.
Contact Detail:
Spencer Clarke Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SEND Tribunal & Complaints Officer
✨Tip Number 1
Familiarise yourself with the latest SEND legislation and case law. This will not only boost your confidence but also demonstrate your commitment to understanding the complexities of the role during any discussions or interviews.
✨Tip Number 2
Network with professionals already working in SEND roles or local authorities. Engaging with them can provide valuable insights into the challenges they face and how you can position yourself as a solution-oriented candidate.
✨Tip Number 3
Prepare for potential interview scenarios by practising your mediation and negotiation skills. Role-playing these situations can help you articulate your approach to conflict resolution effectively.
✨Tip Number 4
Research Spencer Clarke Group and their values. Understanding their mission and how they support SEND initiatives can help you align your responses during interviews, showcasing that you're a great fit for their team.
We think you need these skills to ace SEND Tribunal & Complaints Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the SEND Tribunal & Complaints Officer position. Familiarise yourself with SEND legislation and the specific duties outlined in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience in handling SEND cases and appeals. Emphasise your understanding of SEND legislation and any previous roles where you represented local authorities at tribunal hearings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting children and young people with SEND. Include specific examples of how you've successfully resolved conflicts or managed complex cases in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Spencer Clarke Group Ltd.
✨Know Your SEND Legislation
Make sure you have a solid understanding of current SEND legislation. Brush up on key points and recent changes, as this will demonstrate your expertise and readiness to represent the local authority effectively.
✨Showcase Your Mediation Skills
Prepare examples of how you've successfully resolved conflicts through mediation and negotiation in the past. This will highlight your ability to promote early resolution and reduce the need for formal tribunal hearings.
✨Be Ready to Discuss Case Management
Think about specific cases you've managed that showcase your analytical thinking and problem-solving skills. Be prepared to discuss how you collated and coordinated casework while ensuring compliance with statutory timescales.
✨Communicate Effectively
Practice articulating your thoughts clearly and concisely, both in writing and verbally. Effective communication is crucial in this role, so be ready to demonstrate your skills during the interview.
