Credit Control Manager

Credit Control Manager

Burnley Full-Time 34000 - 51000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead and transform the Credit Control team, ensuring efficient processes and prompt payments.
  • Company: Join a fast-growing business that has doubled in size recently and values tenacious individuals.
  • Benefits: Enjoy 33 days holiday, hybrid working options, and a discretionary bonus based on performance.
  • Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
  • Qualifications: Must have experience as a Credit Control Manager/Supervisor with strong customer service skills.
  • Other info: Exciting opportunity for growth in a thriving company; apply now!

The predicted salary is between 34000 - 51000 £ per year.

Spencer Clarke Group are pleased to be working exclusively with an impressive organisation based in the Blackburn area to recruit a Credit Control Manager. This exciting opportunity will be pivotal in transforming the Credit Control function and effectively leading the Credit Control team!

The role will encompass reviewing and developing controls and processes within the function and driving performance of the individuals within the Team - an opportunity to really put your stamp on things.

If you are an experienced Credit Control Manager/Supervisor or within a similar role, this exciting role could be the next step in your career, we would love to hear from you!

About the role
  • Proactively manage, including planning, allocating and reviewing workloads, the Credit Control teams across multiple customer portfolios and cost centres, ensuring prompt payments, well-managed debts, and efficient processes.
  • Provide leadership and support to the Credit Control team, including recruitment, performance management, and development.
  • Working across organisational areas, coordinate with sales, customer service, and finance departments to handle credit-related matters.
  • Maintain positive customer relationships while mitigating credit risks and ensuring timely collections.
  • Develop, maintain, and implement effective credit control policies and procedures with a focus on continual improvement.
About you
  • Previous experience in a Credit Control Manager/Supervisor role is essential.
  • Excellent customer service and negotiation skills with the ability to communicate effectively, both verbally and in writing, with internal and external stakeholders.
  • Strong time management and organisational skills, with the ability to prioritise tasks and meet deadlines.
  • Excellent leadership skills.
About the company

This fast-growing business has more than doubled in size over the last few years with no sign of slowing down. It’s a really exciting time to be part of a business that is continuing to grow year on year; they love tenacious people that want to grow with them as they continue on this exciting journey.

What’s on offer
  • Salary: £40,000 - £45,000
  • Bonus: Discretionary based on personal and company performance
  • Benefits: 33 days holiday, hybrid working options, employee assistance programmes and much, much more!
  • Hours: 40 per week

Sound like the role for you? Then APPLY NOW!

Credit Control Manager employer: Spencer Clarke Group Ltd.

Join a dynamic and rapidly expanding organisation in Blackburn as a Credit Control Manager, where your leadership will directly influence the growth and success of the Credit Control team. With a strong emphasis on employee development, a supportive work culture, and attractive benefits including 33 days holiday and hybrid working options, this is an exceptional opportunity for those looking to make a meaningful impact while advancing their career in a thriving environment.
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Contact Detail:

Spencer Clarke Group Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Control Manager

✨Tip Number 1

Research the company thoroughly before your interview. Understand their growth trajectory, values, and any recent news. This will help you tailor your responses and demonstrate your genuine interest in being part of their exciting journey.

✨Tip Number 2

Prepare specific examples from your previous experience that showcase your leadership skills and ability to manage a credit control team. Highlight instances where you've successfully improved processes or driven performance, as this aligns with what they're looking for.

✨Tip Number 3

Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you position yourself as a strong candidate during the interview.

✨Tip Number 4

Demonstrate your customer service and negotiation skills during the interview. Be prepared to discuss how you've maintained positive relationships with clients while managing credit risks, as this is crucial for the role.

We think you need these skills to ace Credit Control Manager

Credit Control Management
Leadership Skills
Customer Service Excellence
Negotiation Skills
Time Management
Organisational Skills
Performance Management
Process Improvement
Communication Skills
Team Management
Debt Collection Strategies
Cross-Departmental Coordination
Risk Mitigation
Policy Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your previous experience in credit control management or similar roles. Emphasise your leadership skills, customer service abilities, and any relevant achievements that demonstrate your capability to transform processes.

Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities of the Credit Control Manager role. Mention how your skills align with their needs, particularly in managing teams and developing credit control policies.

Showcase Your Achievements: In your application, include specific examples of how you've successfully managed credit control functions in the past. Use metrics where possible to illustrate your impact, such as improvements in payment times or reductions in outstanding debts.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that involves managing financial processes.

How to prepare for a job interview at Spencer Clarke Group Ltd.

✨Showcase Your Leadership Skills

As a Credit Control Manager, you'll need to demonstrate your ability to lead and support a team. Prepare examples of how you've successfully managed teams in the past, focusing on recruitment, performance management, and development.

✨Highlight Your Customer Service Expertise

Excellent customer service and negotiation skills are crucial for this role. Be ready to discuss specific instances where you've effectively communicated with stakeholders and resolved credit-related issues while maintaining positive relationships.

✨Demonstrate Your Organisational Skills

Time management and organisational skills are key in this position. Prepare to explain how you prioritise tasks and manage workloads across multiple portfolios, ensuring prompt payments and efficient processes.

✨Discuss Process Improvement Initiatives

The role involves developing and implementing effective credit control policies. Be prepared to share your experience with process improvements and how you've driven performance within a credit control function in previous roles.

Credit Control Manager
Spencer Clarke Group Ltd.
S
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