At a Glance
- Tasks: Provide top-notch IT support and tackle exciting tech challenges in education.
- Company: Join the innovative team at Heanor Gate Spencer Academy.
- Benefits: Competitive salary, full-time hours, and a chance to shape IT in education.
- Other info: Dynamic role with opportunities for growth and development in a supportive environment.
- Why this job: Make a real impact by supporting technology in schools and embracing new innovations.
- Qualifications: Passion for technology and commitment to excellent IT support.
The predicted salary is between 26 - 26 £ per hour.
Are you passionate about technology and committed to delivering top‑notch IT support? We are on the lookout for a dynamic individual to fill the role of Technology Support Technician. This role will be based out of Heanor Gate Spencer Academy in Heanor, however, your impact will extend beyond, as you take on a central role in supporting the One Spencer IT Service, ensuring a seamless technology experience across the Trust.
You will support with responding to the evolving needs of our educational institutions, as we embark on moving our IT from a managed service into a full in‑house service. Adopting new technologies such as Intune and other serverless technologies. Join us on this journey where every day presents a new technological challenge and an opportunity to make a significant impact in the education sector.
If you're ready to embrace a dynamic role that goes beyond the ordinary, we invite you to be a part of our passionate team. Apply now and be a driving force in shaping the future of IT in education!
If you would like to discuss this role further, please contact Jamie Harfield, Head of IT Service Delivery at jharfield@spencertrust.org.uk or call 0115 6464200.
Early application is strongly encouraged as we reserve the right to interview and close the advert ahead of the closing date. Spencer Academies Trust is committed to safeguarding and promoting the welfare of all our children and young people. Therefore, we expect everyone to share this commitment. All appointments are subject to satisfactory pre‑employment checks, including a satisfactory Enhanced criminal records with Barred List Check through the Disclosure and Barring Service (DBS) and the completion of Level 2 Safeguarding training.
It is an offence to apply for the role if an applicant is barred from engaging in regulated activity relevant to children (where the role involves this type of regulated activity). The Trust and its member academies are committed to promoting equality and diversity in both employment and education provision. We aim to ensure that students, parents, governors, employees, contractors, partners, clients and other stakeholders within the Trust community are treated fairly, and with dignity and respect regardless of Protected Characteristics. Spencer Academies Trust is a Disability Confident Committed Employer.
Technology Support Technician employer: Spencer Academies Trust
Heanor Gate Spencer Academy is an exceptional employer that fosters a collaborative and innovative work culture, where technology enthusiasts can thrive. With a commitment to employee growth and development, you will have the opportunity to engage with cutting-edge technologies while making a meaningful impact in the education sector. Located in the heart of Heanor, Derbyshire, our academy offers a supportive environment that values diversity and promotes a strong sense of community among staff and students alike.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Support Technician
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Spencer Academies Trust values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Spencer Academies Trust might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Spencer Academies Trust!
✨Direct Apply to Spencer Academies Trust
Let's not forget to apply directly through the Spencer Academies Trust website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technology Support Technician
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Spencer Academies Trust.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Spencer Academies Trust. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Spencer Academies Trust
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
