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- Tasks: Lead a dynamic team in delivering top-notch pensions administration services.
- Company: Join Spence and Partners, a leading UK pensions consultancy with a collaborative culture.
- Benefits: Enjoy competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real impact in the pensions industry while growing your leadership skills.
- Qualifications: 10+ years in pensions administration with strong leadership and communication skills.
- Other info: Be part of a growing team with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About Us
Spence and Partners (part of 3173 Group) is a UK firm of pensions experts with a focus on consultancy, actuarial, administration, and the development of specialist IT solutions. Spence specialises in advising on and managing defined contribution and final salary pension schemes in the United Kingdom and Ireland and acts as a provider of administration to employers, trustees, pension plan members, and professional advisers. We are a leading provider of pensions data audit and pensions benefit audit services for pension scheme trustees and have significant expertise in remedial pension scheme data work often in the run-up to Buy‑Out or during a Pension Protection Fund Assessment Period.
We are looking for a highly experienced pensions administration professional to lead a team servicing a portfolio of clients in our Pensions Administration business. This is a role where your technical expertise, leadership skills, people-management skills, and commercial awareness come together. At Spence, we’re continuing to grow, and you’ll play an important part in that journey. You’ll be joining a collaborative and supportive team where your knowledge is valued, your impact is recognised, and your contribution helps shape the future of our pensions services.
About You
Are you ready to take the lead on some of the most complex and rewarding challenges in pensions administration? As a Team Leader in Pensions Administration, you will have an exciting opportunity to lead our team providing Pensions Administration for a portfolio of clients including schemes of up to around 10,000 members. You will be ultimately responsible for a team of 10-20 administrators and for the service delivery to your portfolio of schemes, ensuring the schemes are managed with precision, compliance, and outstanding client service.
You will have extensive experience (at least 10 years) in Defined Benefit (DB) pensions administration, with proven expertise in complex and technical cases. DC administration experience is advantageous but not essential. You will have in-depth knowledge of UK pensions legislation, regulation, and codes of practice. You have successful experience of managing key operations individuals in a Pensions Administration business, managing change, goal setting for the key leaders in the business, and in leading performance management across the business.
You have a strong desire to help our Company profitably grow and flourish and to take a leading role in how services are delivered, supporting new business activity and how our proposition will evolve and adapt to market and technological trends. You have excellent written and verbal communication skills. You have the relevant gravitas and leadership skills to act as a role model and mentor to guide and support both junior and senior colleagues. You will have excellent organisational skills, with the ability to manage competing priorities across multiple schemes. You exhibit the highest standard of professionalism and ethical behaviour, and are pragmatic and adaptable.
You are capable of negotiating and influencing decision making at a strategic/complex level by putting forward a persuasive, reasoned argument for why a particular course of action should be taken or avoided. You have strong inter-personal skills and are capable of building strong relationships and proactively engaging with members of the Leadership Team, key individuals within the firm, and the pensions industry. You are pro-active and have the ability to work on your own initiative and are a collaborative team player who will work well with the wider team. You will have extensive experience in managing and supporting internal and external audits of your team’s adherence to process and procedures.
Responsibilities & Criteria
- Accountability for the service delivery by your team to your portfolio of clients.
- Active contribution to the overall leadership of the Pensions Administration business as a member of the Spence Pensions Delivery Operations Board.
- Accountability for improving gross margin responsibility across your portfolio of clients.
- Line management responsibility for relevant key members of your team.
- Positively contribute to Spence Pensions Delivery Operations Board meetings.
- Board level accountability for recruitment and retention of staff within your team.
- Work constructively and collaboratively with other colleagues for the best interests of the business and wider group as required.
- Accountability for adherence to existing processes and procedures across your team.
- Developing enhanced processes and procedures in relation to service delivery.
- Onboarding new schemes into your team’s portfolio, including testing and sign-off of calculation procedures.
- Actively contributing to new business efforts.
Circumstances
Location: UK (Belfast, Glasgow, Manchester preferable)
Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us, we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. We guarantee to automatically interview anyone with a disability who meets the minimum criteria.
If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable, so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially.
Due to the changing nature of our business, the role profile will inevitably change. We therefore recognise that from time to time, you will be required to undertake other activities of a similar nature that fall within your capabilities, as directed by the board.
Team Leader - Pensions Administration in Manchester employer: Spence & Partners Ltd.
Contact Detail:
Spence & Partners Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Pensions Administration in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and leadership skills. Be ready to discuss how you've tackled complex cases in the past and how you can lead a team effectively at Spence.
✨Tip Number 3
Showcase your interpersonal skills! During interviews, highlight your ability to build strong relationships and engage with colleagues at all levels. This is key in a collaborative environment like ours.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Team Leader - Pensions Administration in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in pensions administration. We want to see how your skills align with the role, so don’t hold back on showcasing your expertise!
Showcase Your Leadership Skills: As a Team Leader, your ability to manage and inspire a team is crucial. Use your application to share examples of how you've successfully led teams in the past and the impact you made.
Be Clear and Concise: When writing your application, clarity is key! Keep your language straightforward and avoid jargon. We appreciate well-structured applications that get straight to the point.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Spence & Partners Ltd.
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of UK pensions legislation and regulations. Be prepared to discuss specific cases you've handled, especially in Defined Benefit administration, as this will showcase your expertise and experience.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to manage and inspire a team. Think of examples where you've successfully led a team through challenges or changes, and be ready to share how you set goals and support your colleagues.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Prepare scenarios related to client service delivery, compliance issues, or team management, and outline how you would approach these situations.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about Spence's future direction, team dynamics, and how they measure success. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
