At a Glance
- Tasks: Support NATO flagship handovers and manage server installations on board naval vessels.
- Company: Spektrum provides specialist services to NATO, UN, and government defence sectors globally.
- Benefits: Gain experience in a dynamic environment with opportunities for travel and professional growth.
- Other info: Must hold a valid National or NATO Cosmic Top Secret security clearance.
- Why this job: Join a mission-driven team ensuring secure communications for NATO; make a real impact!
- Qualifications: 5 years of experience in IT administration, with knowledge of Windows, UNIX, and database management.
The predicted salary is between 48000 - 72000 £ per year.
Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.
The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium. The NCIA provides a wide range of services, including:
- Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
- Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
- Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
- Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
- Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.
Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.
The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V. To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categories: NATO International Civilians (NICs), Military (Mil), and Interim Workforce Consultants (IWCs). The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.
Role Duties and Responsibilities
- Provides support of Flagship handovers for those nations involved in the Standing Naval Forces (SNFs). This may include deployment to the geographical locations at which the handovers are staged. This may include working in small confined spaces as well as lifting heavy weights.
- Provides expertise to install, configure and set-to-work servers on board NATO flagships.
- Responsible for the day-to-day system administration of the hardware and software of the currently fielded version of supported systems.
- Executes proper preventive maintenance plans under the guidance of senior section members.
- Ensures all technical and service oriented documentation pertaining to assigned systems is prepared, properly stored and kept up-to-date.
- Ensures Configuration Control data is reported properly and in a timely manner.
- Provides technical guidance on all assigned hardware and software to other technicians of the cell.
- Leads troubleshooting efforts on assigned systems as required.
- Provides assistance with system fault resolution to the Centralised Service Desk.
- Provides assistance and technical advice to other staff of the CSU Northwood for all aspects of systems supported by the cell.
- Responsible for performing beta testing of new versions of supported systems software and providing appropriate feedback to the assigned System Manager.
- Maintains a close liaison with other technicians and engineers in the CSU Northwood.
- Stays abreast of technological developments relevant to the area of work.
- Performs other duties as may be required.
Essential Skills and Experience
- At least 5 years experience in administering, testing, and deploying applications at both the server and the user level.
- At least 5 years recent experience with functional applications within Windows and UNIX in a large scale service-oriented environment.
- Knowledge of database principles, experience in database administration and SQL.
- Experience in Incident and Problem Management.
- Experience of working within a customer support environment.
- Maritime C2 Systems training courses, or experience in working with Maritime C2 Systems.
- Have a very good general working knowledge of IT hardware and auxiliary computer equipment, such as printers and scanners.
- Experience of Configuration Management and Service Asset Management.
- Knowledge of current Windows and UNIX/ LINUX operating systems and common Windows desktop applications.
Desirable Skills and Experience
- Prior experience of working in an international environment comprising both military and civilian elements.
- Knowledge of NATO responsibilities and organisation, including ACO and ACT.
- ITIL Foundation knowledge/ ITIL certificate.
- Knowledge of mainstream ICT.
Education
- Higher vocational training in a relevant discipline with 3 years post related experience, or a secondary educational qualification with 5 years post related experience.
Working Location
Northwood, Great Britain
Working Policy
On-Site
Travel
Some travel to other NATO sites may be required.
Security Clearance
Valid National or NATO Cosmic Top Secret personal security clearance.
Senior FAS Technician Northwood, Great Britain in London employer: Spektrum Management Group
Spektrum is an exceptional employer, offering a dynamic work environment in Northwood, Great Britain, where employees can engage in meaningful projects supporting NATO and other international organisations. With a strong emphasis on professional development, our team members benefit from extensive training opportunities and a collaborative culture that values innovation and expertise. Join us to be part of a mission-driven organisation that prioritises employee growth while contributing to global security.
StudySmarter Expert Advice🤫
We think this is how you could land Senior FAS Technician Northwood, Great Britain in London
✨Tip Number 1
Familiarise yourself with NATO's structure and operations. Understanding how the NATO Communications and Information Agency (NCIA) functions will give you an edge in interviews, as you'll be able to speak knowledgeably about their mission and your potential role within it.
✨Tip Number 2
Network with current or former employees of Spektrum or NCIA. Engaging with them on platforms like LinkedIn can provide you with insider insights into the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 3
Brush up on your technical skills related to Windows and UNIX systems, as well as database management. Being able to demonstrate your hands-on experience and problem-solving abilities in these areas will make you a more attractive candidate.
✨Tip Number 4
Prepare for scenario-based questions that may arise during the interview. Think about past experiences where you've successfully managed incidents or resolved technical issues, as these examples will showcase your expertise and ability to handle the responsibilities of the role.
We think you need these skills to ace Senior FAS Technician Northwood, Great Britain in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in administering and deploying applications in both Windows and UNIX environments. Emphasise any experience with NATO or military systems, as well as your technical skills related to database management and incident resolution.
Craft a Strong Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific projects or experiences that align with the responsibilities outlined in the job description, such as your expertise in system administration and troubleshooting.
Highlight Relevant Skills:Clearly list your essential skills and experiences that match the job requirements, such as your knowledge of IT hardware, configuration management, and customer support experience. Use bullet points for clarity and impact.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a technical role like this one.
How to prepare for a job interview at Spektrum Management Group
✨Understand the Role and Responsibilities
Before the interview, make sure you thoroughly understand the job description and the specific responsibilities of a Senior FAS Technician. Familiarise yourself with the technical skills required, such as server administration and experience with Windows and UNIX systems.
✨Showcase Relevant Experience
Be prepared to discuss your past experiences that align with the role. Highlight your experience in administering applications, incident management, and any relevant maritime C2 systems training. Use specific examples to demonstrate your expertise.
✨Research Spektrum and NATO
Take some time to research Spektrum and the NATO Communication and Information Agency. Understanding their mission, values, and recent projects will help you tailor your responses and show your genuine interest in the organisation.
✨Prepare Questions for the Interviewers
Have a list of insightful questions ready to ask your interviewers. This could include inquiries about team dynamics, ongoing projects, or the technologies they use. Asking questions shows your enthusiasm and helps you assess if the company is the right fit for you.
