At a Glance
- Tasks: Engage with customers, manage bookings, and ensure smooth deliveries in a fast-paced environment.
- Company: Join Speedy Freight, a leading logistics company with a dynamic team culture.
- Benefits: Enjoy a competitive salary, pension scheme, health programme, and opportunities for growth.
- Other info: Full training provided; perfect for entry-level candidates looking for a stable role.
- Why this job: Kickstart your career in logistics while developing valuable communication and sales skills.
- Qualifications: Confident phone manner, basic maths skills, and a willingness to learn.
The predicted salary is between 24600 - 24600 £ per year.
Start Your Career in Fast-Paced Logistics!! Are you confident on the phone, organised, and looking to start your career in customer service? Join Speedy Freight, a growing national logistics company where no two days are the same. We provide same-day delivery solutions to businesses across the UK and Europe, handling urgent and time-critical shipments. As part of one of the UK’s leading supply chain networks, we pride ourselves on being reliable, responsive, and customer-focused. Our mission is simple: “To be the first choice to deliver – every single time.”
Key Responsibilities
- Taking customer bookings over the phone and entering details into our systems
- Speaking with customers to agree pricing and delivery options
- Supporting the sales team by booking appointments with potential new customers
- Working closely with Customer Services and Sales to meet performance targets
- Promoting Speedy Freight’s services to new and existing customers
- Managing multiple tasks in a busy, deadline-driven environment
- Communicating clearly and professionally with customers and colleagues
- Being flexible to support the on-call rota when required
Skills, Knowledge and Expertise
- Confident and friendly telephone manner
- Good written and spoken English and basic maths skills (GCSE level)
- Comfortable using IT systems (Microsoft Word, Excel, Outlook)
- Organised, reliable, and able to multitask
- Willingness to learn and develop new skills
- A positive attitude with a strong focus on customer service
Experience
Previous customer service or phone-based experience is helpful but not essential — full training will be provided. If you enjoy speaking to people and working in a fast-moving environment, we’d love to hear from you.
Why Join Speedy Freight?
- An exciting, varied role with training and development
- Friendly, supportive team environment
- Stable, permanent position
- Opportunity to grow within a national logistics business
Ready to take your first step into the logistics industry?
Benefits:
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- On-site parking
Customer Service Advisor employer: Speedyfreight
At Speedy Freight, we offer an exciting opportunity for aspiring Customer Service Advisors to kickstart their careers in a dynamic logistics environment. Our supportive team culture fosters personal and professional growth, with comprehensive training provided to ensure you thrive in your role. Enjoy a stable position with competitive benefits, including a company pension and health programmes, all while being part of a leading supply chain network that values reliability and customer focus.
