At a Glance
- Tasks: Support colleagues throughout their journey and ensure a smooth onboarding experience.
- Company: Join a diverse and inclusive team at Speedy, a leader in the industry.
- Benefits: Enjoy 26 days holiday, life assurance, and discounts across major retailers.
- Other info: Flexible working options available to fit your lifestyle.
- Why this job: Make a real difference in people's work lives while developing your HR skills.
- Qualifications: Experience in HR or People Administration with strong communication skills.
The predicted salary is between 25000 - 32000 € per year.
As a People Services Administrator you will support the full colleague lifecycle and help deliver a smooth and welcoming experience for colleagues across the business.
Responsibilities
- Maintain and update employee records and people systems with a high level of accuracy.
- Respond to colleague queries via phone and email in a professional and supportive manner.
- Process colleague lifecycle changes including new starters, leavers and contract amendments.
- Support recruitment activity, including interview coordination and candidate communication.
- Coordinate onboarding and induction processes to ensure a positive new starter experience.
- Prepare people documentation such as contracts, offer letters, and employment-related correspondence.
- Support payroll and reward administration processes with accurate colleague data.
- Identify and correct data quality issues to maintain reliable records.
- Support colleague engagement initiatives and wider people team activities.
- Act as a first point of contact for people systems and administration queries.
- Maintain confidentiality and ensure compliance with employment legislation and internal policies.
Qualifications
- Previous experience working within an HR Shared Services or People Administration environment.
- Strong customer‑service mindset with a passion for delivering a positive colleague experience.
- Excellent written and verbal communication skills.
- Strong organisational skills with the ability to manage multiple priorities.
Experience and Skills
- Experience handling confidential and sensitive information professionally.
- Strong Microsoft Excel skills, including data entry, formulas and lookups.
- Good working knowledge of Microsoft Office, including Word and Outlook.
- Experience using people systems and databases.
- Strong problem‑solving and administrative skills.
Benefits
- 26 days holiday (plus bank holidays).
- Life assurance.
- Pension scheme.
- 95% discount across the Speedy brand.
- Training, development and career progression opportunities.
- Voluntary Health Cash Plan.
- My Staff Shop discounts across major retailers and suppliers.
- Green Commute Initiative – cycle to work scheme.
- PAM Employee Assistance Programme (EAP) offering free and confidential support.
Job Details
- Location: Haydock (Hybrid – 2 days in the office)
- Hours: Monday to Friday – 37.5 hours per week.
- Workplace flexibility: Flexible working options available, including amended hours and job share opportunities.
Equal Opportunities
Speedy is proud to be an equal opportunities employer. We value diversity and are committed to creating an inclusive environment where everyone feels supported, respected and able to thrive.
People Services Administrator employer: Speedy Services
At Speedy, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that prioritises colleague experience and development. With flexible working options, comprehensive benefits including generous holiday allowance, and a commitment to career progression, our Haydock location provides a vibrant environment for growth and collaboration. Join us to be part of a team that values diversity and fosters a positive atmosphere where every colleague can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land People Services Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want to see how you fit in, so think about how your skills align with what they’re looking for in a People Services Administrator.
✨Tip Number 3
Practice your responses to common interview questions. We love seeing candidates who can articulate their experience and show off their problem-solving skills, especially in HR scenarios.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace People Services Administrator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the People Services Administrator role. Highlight your relevant experience in HR Shared Services and showcase how your skills align with our needs at StudySmarter.
Show Off Your Communication Skills:Since you'll be responding to colleague queries, it's crucial to demonstrate your excellent written communication skills. Use clear and professional language in your application to reflect how you would communicate with colleagues.
Be Organised:We love a candidate who can juggle multiple priorities! In your application, mention any experiences where you've successfully managed various tasks or projects, especially in an administrative setting.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to see what you bring to the table!
How to prepare for a job interview at Speedy Services
✨Know Your Stuff
Before the interview, make sure you understand the role of a People Services Administrator inside out. Familiarise yourself with the responsibilities listed in the job description, especially around maintaining employee records and supporting recruitment activities. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Customer Service Skills
Since this role requires a strong customer-service mindset, think of examples from your past experiences where you've delivered excellent service. Be ready to discuss how you handled colleague queries or resolved issues professionally. This will demonstrate your ability to create a positive colleague experience.
✨Be Organised and Prepared
Bring along any necessary documents, like your CV and references, and prepare questions to ask about the company culture and team dynamics. Being organised shows that you take the opportunity seriously and are ready to hit the ground running if hired.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Focus on common HR-related questions and practice articulating your thoughts clearly. This will help you feel more comfortable during the actual interview and allow you to present your skills and experiences effectively.
