At a Glance
- Tasks: Coordinate the hire process and build strong customer relationships.
- Company: Join Speedy, the UK's leading hire provider with a supportive culture.
- Benefits: Enjoy 26 days holiday, discounts, and career development opportunities.
- Other info: Dynamic work environment with clear progression paths.
- Why this job: Be the go-to person for customers and make a real impact.
- Qualifications: Strong organisational skills and a full UK driving licence required.
The predicted salary is between 25000 - 30000 € per year.
Position Overview: Hire Desk Controller – Leyland – Monday to Friday, 8:00 am to 4:00 pm – 37.5 hours per week.
Location: Aston Way, Leyland, PR26 7UX.
Division: Trading.
Contract type: Permanent.
Speedy are the UK's leading hire provider with the widest range of tools, specialist hire equipment, plant and support services.
Responsibilities:
- Act as the central point of contact for customers and coordinate the full hire process from enquiry through to delivery and collection.
- Build strong relationships with customers and colleagues.
- Work closely with stock teams, drivers and engineers to ensure customer requirements are fulfilled efficiently, equipment availability is maximised and service levels remain high.
Qualifications / Requirements:
- Strong organisational and administrative skills.
- Excellent verbal and written communication skills.
- Ability to work effectively in a fast‑paced environment.
- Adaptable approach with a willingness to learn and develop.
- Full UK driving licence.
- Previous experience within the hire industry or a similar sales/operational environment.
- Capability to support the business unit/team to deliver our ESG Strategy – Decade to Deliver.
What we can offer you:
- Full on‑the‑job training and access to dedicated product and systems training teams.
- Employee development and tailored progression opportunities to support career growth.
Benefits:
- 26 days holiday (plus bank holidays).
- Life assurance.
- Pension scheme.
- Canteen facilities.
- 95 % discount across the Speedy brand.
- Opportunities for training, development and career advancement.
- Voluntary Health Cash Plan.
- My Staff Shop – discounts and offers across many retailers.
- Green Commute Initiative – cycle‑to‑work scheme.
- PAM Employee Assistance Programme (EAP) – free and confidential wellbeing, legal and financial support.
- Career Line of Sight – clear understanding of progression opportunities across the Group.
Working Hours: Monday to Friday: 8:00 am – 4:00 pm (37.5 hours per week). This role is not eligible for Speedy Work Life Balance (SWLB).
Speedy reserves the right to close vacancies earlier than the advertised date should we receive a high volume of applications. Early applications are encouraged.
Some roles within the Speedy Group may require a DBS, Credit or Security Clearance Check.
Equal Opportunity: The Speedy Group is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment where everyone can thrive. All applicants must have the right to work in the UK prior to employment.
For more information on our ESG commitments and policies, visit our website.
Hire Desk Controller employer: Speedy Services
At Speedy, we pride ourselves on being the UK's leading hire provider, offering a dynamic work environment in Leyland where employees can thrive. With a strong focus on employee development, we provide tailored progression opportunities, comprehensive training, and a supportive culture that values diversity and inclusion. Our competitive benefits package, including generous holiday allowance, health support, and significant discounts, makes Speedy an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Desk Controller
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Speedy and their services. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Show off your personality! Don’t just focus on your qualifications; let your enthusiasm for the role shine through. Building a rapport with your interviewers can make a huge difference.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the position.
We think you need these skills to ace Hire Desk Controller
Some tips for your application 🫡
Show Off Your Organisational Skills:As a Hire Desk Controller, you'll need to juggle multiple tasks. Make sure your application highlights your organisational and administrative skills. Use examples from your past experiences to show how you’ve managed similar responsibilities.
Communicate Clearly:Excellent communication is key in this role. When writing your application, keep your language clear and concise. Avoid jargon and make sure your points come across effectively – we want to see your ability to convey information just like you would with customers.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Hire Desk Controller position. Mention your experience in the hire industry or similar environments to show you’re the right fit for us.
Apply Early Through Our Website:We encourage you to apply as soon as possible through our website. Given that we might close vacancies early due to high volumes of applications, getting your application in early can give you a better chance at landing an interview!
How to prepare for a job interview at Speedy Services
✨Know the Company Inside Out
Before your interview, take some time to research Speedy and their services. Understand their position in the hire industry and what makes them stand out. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Hire Desk Controller, strong organisational skills are key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritise work and ensure customer satisfaction.
✨Communicate Clearly and Confidently
Excellent verbal and written communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences.
✨Demonstrate Your Adaptability
The job requires an adaptable approach, especially in a fast-paced environment. Think of instances where you had to adjust quickly to changes or learn new processes. Highlighting your willingness to learn and develop will resonate well with the interviewers.
