At a Glance
- Tasks: Handle customer disputes from start to finish, ensuring timely and fair resolutions.
- Company: Join Speedy Services, a leader in customer service excellence.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Dynamic role with a focus on continuous improvement and teamwork.
- Why this job: Make a real difference by helping customers resolve their issues effectively.
- Qualifications: Strong communication skills and a knack for problem-solving.
The predicted salary is between 25000 - 32000 £ per year.
Speedy Services is seeking a Dispute Resolution Co-ordinator in Haydock.
You will own customer enquiries from initial contact to resolution, communicating via telephone and email, and coordinating with internal teams to investigate issues and deliver timely, fair resolutions.
You’ll manage multiple cases, keep customers updated, and contribute to process improvements while upholding Speedy’s service standards and ESG commitments.
#J-18808-Ljbffr
Dispute Resolution Specialist – Flexible Hours employer: Speedy Services
At Speedy Services, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee growth and development. As a Lifting Inspection Engineer in Birmingham, you'll benefit from comprehensive training opportunities, competitive benefits including holidays and life assurance, and access to various employee support programmes, making it a rewarding place to advance your career.