At a Glance
- Tasks: Coordinate the hire process from order to delivery, ensuring customer satisfaction.
- Company: Join Speedy, a leader in the hire industry with a focus on teamwork and customer service.
- Benefits: Enjoy 26 days holiday, life assurance, and discounts across the Speedy brand.
- Other info: Flexible working hours and excellent career progression opportunities await you!
- Why this job: Be part of a dynamic team that values your growth and work-life balance.
- Qualifications: Strong organisational and communication skills; previous hire or sales experience preferred.
The predicted salary is between 30000 - 40000 € per year.
Location: London
Working Hours: Mon - Fri, 07:30 - 17:00 (42 hours per week)
Job Overview: Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is key to success. The role coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they are satisfied with our service.
Responsibilities:
- Coordinate the complete hire process from order to delivery and collection.
- Liaise regularly with stock teams, drivers and engineers to minimise delays and fulfil customer needs.
- Work desk‑based with other departments to ensure smooth operations.
Qualifications:
- Strong organisational skills.
- Strong verbal and written communication skills.
- Adaptability and willingness to learn and develop.
- Valid driving licence.
- Previous experience within the hire industry or a similar sales/operational role.
- Ability to support the business unit/team in delivering the ESG Strategy – Decade to Deliver.
Benefits:
- 26 days holiday (plus bank holidays)
- Life assurance
- Pension scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- Voluntary Health Cash Plan
- Staff Shop discounts and offers across many suppliers
- Green Commute Initiative: work scheme for cycling
- Employee Assistance Program (EAP) – free and confidential support and counselling
- Industry‑leading Work Life Balance initiative with flexible start/finish times, shorter days, term‑time hours and job share opportunities
- Career Line of Sight for progression and growth within the Speedy Group
Additional Information:
Speedy operates an industry‑leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours and supporting colleague wellbeing.
Equal Opportunity Statement:
The Speedy Group is an equal opportunity employer that embraces diversity in all its forms and fosters an inclusive environment for all people to do the best work of their lives with us. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
Hire Controller in Basildon employer: Speedy Services
At Speedy, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and development. With industry-leading benefits such as 26 days of holiday, a comprehensive pension scheme, and extensive training opportunities, our London depot is the perfect place for a Hire Controller to thrive and grow in their career while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Controller in Basildon
✨Tip Number 1
Network like a pro! Get chatting with people in the hire industry, whether it's at events or online. Building relationships can open doors to opportunities that aren't even advertised.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, have a quick summary of your skills and experiences ready. Make it engaging and relevant to the Hire Controller role.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've successfully coordinated projects or managed customer needs. This will highlight your fit for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Hire Controller in Basildon
Some tips for your application 🫡
Show Off Your Organisational Skills:As a Hire Controller, you'll need to juggle multiple tasks. Make sure your application highlights your strong organisational skills. Use examples from your past experiences to show how you’ve successfully managed similar responsibilities.
Communicate Clearly:Strong verbal and written communication skills are key for this role. When writing your application, keep it clear and concise. Avoid jargon and make sure your passion for customer service shines through!
Tailor Your Application:Don’t just send the same application everywhere! Tailor your CV and cover letter to reflect the specific requirements of the Hire Controller role. Mention your experience in the hire industry or similar roles to catch our eye.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Speedy Services
✨Know the Hire Process Inside Out
Make sure you understand the entire hire process from order to delivery and collection. Familiarise yourself with how different teams, like stock and drivers, work together. This will show your potential employer that you're ready to hit the ground running.
✨Show Off Your Communication Skills
Since relationship building is key in this role, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with customers or colleagues in the past. This will demonstrate your strong verbal and written communication skills.
✨Be Ready to Adapt
The job requires adaptability and a willingness to learn. Think of times when you've had to adjust to new situations or challenges. Share these experiences during the interview to highlight your flexibility and eagerness to grow.
✨Highlight Relevant Experience
If you have previous experience in the hire industry or a similar operational role, make sure to bring it up. Discuss specific tasks you handled and how they relate to the responsibilities of a Hire Controller. This will help you stand out as a strong candidate.
