At a Glance
- Tasks: Manage hire operations and provide top-notch customer service.
- Company: Speedy, the UK's leading hire provider with a diverse range of tools and equipment.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Other info: Full-time position with a Monday to Friday schedule.
- Why this job: Join a dynamic team and play a key role in customer satisfaction.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job!
Location - Wellington
Working Hours - Mon - Fri, 07:30 - 17:00 - 45 hours per week
Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service.
All potential applicants are encouraged to scroll through and read the complete job description before applying.
Locations
Service and Performance Controller in Somerset, Wellington employer: Speedy Hire
At Speedy, we pride ourselves on being the UK's leading hire provider, offering a dynamic work environment in Wellington where our employees are at the heart of everything we do. With a strong focus on employee development, we provide ample opportunities for growth and advancement, alongside a supportive team culture that values collaboration and innovation. Join us to be part of a company that not only prioritises customer satisfaction but also invests in the well-being and success of its workforce.
StudySmarter Expert Advice🤫
We think this is how you could land Service and Performance Controller in Somerset, Wellington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Speedy. Building relationships can give you insider info and might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching Speedy and their services. Knowing their tools and equipment inside out will show you're genuinely interested and ready to contribute to the team.
✨Tip Number 3
Practice common interview questions, especially those related to customer service and performance management. We all know that confidence is key, so rehearse your answers until they feel natural.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Service and Performance Controller in Somerset, Wellington
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, make sure to read through the entire job description. It’ll give you a clear idea of what Speedy is looking for and help you tailor your application to match their needs.
Show Off Your Skills:When writing your application, highlight your relevant skills and experiences that align with the role of Hire Controller. We want to see how you can contribute to our team and enhance customer service!
Be Yourself:Don’t be afraid to let your personality shine through in your application. We’re looking for genuine individuals who can build relationships and connect with our customers, so show us who you are!
Apply Through Our Website:Once you’ve crafted your application, make sure to apply through our website. It’s the best way for us to receive your details and keep everything organised. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Speedy Hire
✨Know Your Stuff
Make sure you understand the role of a Hire Controller inside out. Familiarise yourself with Speedy's services and equipment. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
As a Hire Controller, you'll be dealing with customers daily. Prepare examples of how you've built relationships or resolved conflicts in previous roles. This will demonstrate your ability to connect with clients and provide excellent service.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations related to the job. Think about how you would handle a customer complaint or a last-minute hire request. Practising these scenarios can help you articulate your thought process during the interview.
✨Ask Smart Questions
At the end of the interview, have a few insightful questions ready. Inquire about team dynamics, performance metrics, or future projects. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
